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SORANO Hotel

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
55-inch TV with digital channels, streaming services

Overview of SORANO Hotel

SORANO Hotel

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
190-0014, Tokyo, Tachikawa, W1 3-1 Midorimachi

Explore the area

  • Popular LocationShowa Kinen Park3 min walk
  • Popular LocationShinnyo-en Head Temple16 min walk
  • Popular LocationLaLaPort Tachikawa Tachihi18 min walk
  • AirportTokyo (HND-Haneda)43 min drive

Choose dates to view prices

About this area

Tachikawa

Located in Tachikawa, SORANO Hotel is in the entertainment district and near the boardwalk. The area's natural beauty can be seen at Showa Kinen Park and Mount Takao, while Tama Zoo and Sanrio Puroland are popular area attractions. Looking to enjoy an event or a game? See what's going on at MetLife Dome or Tokyo Racecourse. Take an opportunity to explore the area for outdoor excitement like mountain climbing and other activities like outlet shopping.
Visit our Tachikawa travel guideOpens in a new window
Map

What's nearby

  • Showa Kinen Park - 3 min walk
  • Green Springs Shopping Mall - 4 min walk
  • Shinnyo-en Head Temple - 16 min walk
  • LaLaPort Tachikawa Tachihi - 18 min walk
  • Hitotsubashi University - 6 min drive

Getting around

  • Tachikawa-Kita Station - 6 min walk
  • Tachikawa Station - 8 min walk
  • Haneda Airport (HND) - 43 min drive

About this property

SORANO Hotel

3.5-star hotel near Showa Kinen Park
This smoke-free hotel features a restaurant, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 81 rooms offer free WiFi, lanais, and TVs with digital channels. Separate bathtubs and showers, down comforters, and free bottled water are among the other amenities available to guests. Housekeeping is available on request.
SORANO Hotel offers 81 accommodations with safes and complimentary bottled water. Rooms open to lanais. Beds feature down comforters. Digital television is provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Tachikawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2200 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 1980-3080 for adults and JPY 1980-3080 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar

Things to do

  • Art gallery
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Spa services
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Japanese
  • Portuguese

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille signage
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch TV
  • Digital channels
  • Streaming services

Food and drink

  • Free bottled water

Outdoor space

  • Lanai

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

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Tachikawa
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3 star
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Guest rating 4.5+
Guest rating 4.5+
Pool
Pool
Hotel
Hotel
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Thursday - Wednesday (3:00 PM - noon)
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
2 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 1980 and JPY 3080 for adults, JPY 1980 and JPY 3080 for children (approximately)
  • Self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Pool fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 45 out of 66 reviews
5 - Excellent 68%
Rating 4 - Good. 14 out of 66 reviews
4 - Good 21%
Rating 3 - Okay. 5 out of 66 reviews
3 - Okay 8%
Rating 2 - Poor. 2 out of 66 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 66 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.2/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities
Write a review

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cool but not worth the price.
The room was really cool, loved the pool too, breakfast was not so good, just that in the end the service at reception, while we were checking out, was the worst ever. Tried to charge us a third time time after double-charging us already.
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ホテルのスタッフの皆さんのサービスも丁寧で素晴らしく、施設も新しいのでとても快適に過ごせました。 お食事もとてもおいしかったです！
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパ利用を予約制にしたので混雑していなかった。
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
落ちついていて、ゆっくりお部屋で過ごせたました。 スタッフの対応も早く、親切、丁寧だった。
Stayed 1 night in Aug 2021