ホワイト ホース パイクのコンドミニアム リゾート

「浴槽に栓がなく、湯が貯められない。 部屋の絨毯が滲みだらけ。 ハウスキーピングは1回だけだった。」

「first night i was given a smoking room with 1 bed for me, my wife and 2 kids of 16 and 14 years old instead of the 2 beds room I had booked, the room smelled like someone was still smoking there, next day by noon they changed room to a 2 beds room I only stayed until Saturday 07/04. At the beginning they did not want to reimbursed me the first night but when I did the check out on Saturday they refund 」

「My room is noisy. I called the front desk to check this noise, I waited for over 2 hours but no one came.」

「Clean room and smelled amazing . Staff friendly and helpful . A beautiful resort」

「Do not Recommend.」

「Took 2 HOURS to check in which is ridiculous!!!!Others had been waiting for 4+ hours. Extremely low staff and the staff that were working were not friendly at all. Don’t work in customer service if you can’t be friendly or accommodating. All they could say it’s July 4th weekend…which means MANAGEMENT LACKED in preparing to staff accordingly. Why did the lobby only have 2 people check in guests for over 300+ guests. When I spoke with the manager, Jennifer 8pm, letting her know if they could...

「Nice and clean environment」