Browse for Upper West Side Hotel with a Concierge from ￥8,491

"We were greeted warmly by the porter and at reception. The concierge provided us with information regarding restaurants and the local area. Our room was lovely, spacious, loved the kitchenette. We slept very well."…""We were greeted warmly by the porter and at reception. The concierge provided us with information regarding restaurants and the local area. Our room was lovely, spacious, loved the kitchenette. We slept very well."WWW…"

Reviewed on Apr 8, 2020

"It would have been helpful to have a bathrobe provided. Also the bathroom was incredibly small, awkward to use."…""It would have been helpful to have a bathrobe provided. Also the bathroom was incredibly small, awkward to use."WWW…"

Reviewed on Mar 15, 2020

"Great location and great value. Horrible coffee setup and snacks are awful but otherwise fabulous."…""Great location and great value. Horrible coffee setup and snacks are awful but otherwise fabulous."WWW…"

Reviewed on May 19, 2020

"Friendly staff, comfy beds. Willingness to accommodate requests"…""Friendly staff, comfy beds. Willingness to accommodate requests"WWW…"

Reviewed on Apr 1, 2020

"The worst experience I have ever had!! Roaches the size of your thumb found in the rooms, will never stay here again!!!"…""The worst experience I have ever had!! Roaches the size of your thumb found in the rooms, will never stay here again!!!"WWW…"

Reviewed on Mar 26, 2018

"The staff is helpful and organize. The building is clean."…""The staff is helpful and organize. The building is clean."WWW…"

Reviewed on Mar 17, 2020

"I’m reviewing the property as I have stayed there before. Unfortunately we didn’t get to stay last week because of Covid19 Expedia have given us credit for a future stay so hopefully that will happen sometime before the end of the year. This hotel is in a great area, the building is clean staff are ..."…""I’m reviewing the property as I have stayed there before. Unfortunately we didn’t get to stay last week because of Covid19 Expedia have given us credit for a future stay so hopefully that will happen sometime before the end of the year. This hotel is in a great area, the building is clean staff are ..."WWW…"

Reviewed on Mar 26, 2020

"I love how comfy the rooms are and the bathroom is spotless ."…""I love how comfy the rooms are and the bathroom is spotless ."WWW…"

Reviewed on Jun 22, 2020

"The Empire Hotel was a lovely place to stay in New York - fabulous location and really polite and friendly staff. However, the room was slightly tired looking and could have done with some maintenance e.g. fresh paint. One of our floorboards was also loose/squeaky. However the room was always cleaned ..."…""The Empire Hotel was a lovely place to stay in New York - fabulous location and really polite and friendly staff. However, the room was slightly tired looking and could have done with some maintenance e.g. fresh paint. One of our floorboards was also loose/squeaky. However the room was always cleaned ..."WWW…"

Reviewed on Mar 24, 2020

"Good service. Clean and quiet, the door guys were gently and available. Patient and kind in my late check in"…""Good service. Clean and quiet, the door guys were gently and available. Patient and kind in my late check in"WWW…"

Reviewed on Mar 9, 2020

"There's rats in their trash alley. You can hear them rummaging through the trash. It's common in NY though but they should get better traps and an exterminator."…""There's rats in their trash alley. You can hear them rummaging through the trash. It's common in NY though but they should get better traps and an exterminator."WWW…"

Reviewed on Mar 19, 2020

"This place was NYC with grit. Small room, needed updating - they did as little as possible to make it livable. Will not stay here again."…""This place was NYC with grit. Small room, needed updating - they did as little as possible to make it livable. Will not stay here again."WWW…"

Reviewed on Jul 6, 2019

"Relaxed great room no issues amazing shower pressure"…""Relaxed great room no issues amazing shower pressure"WWW…"

Reviewed on Jul 9, 2020

"Perfect location staff very friendly and affordable"…""Perfect location staff very friendly and affordable"WWW…"

Reviewed on Mar 6, 2020