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"Friendly staff and everything was easy for us. Shuttle service to & from station was excellent as well as to the monkey park."

"Loved the communal foot baths around the property"

"Nice outdoor onsen "

"spa"

"Nice hotel at ski resort. Very nice views."

"This hotel was great to stay in. The room was very spacious with tatami mats and two areas to sit down and relax/work on computer including a nice couch with a table and desk with a chair. The bed was very comfortable, the restaurant was delicious, and the spa was amazing. I had a great stay here."

"Very good service and food is really amazing"

"This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend"

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."