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"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"staff was really friendly "

"我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色"

"よかった。"

"Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much. "

"Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! "

"最高でした😆 また、利用したいと思います！"

"The staff were very hospitable, and the food was delicious."

"Clean room, friendly staff, great food available at the buffet restaurant. "

"Nice place to be. Staff very nice and cordial. "

"It is ski resort so unless skiing no activity to do."

"Great location and very friendly and helpful staff."