Find all hotels by Relais & Chateaux in Susono from ￥146,703

"Lovely place to stay with incredible food. It does rain a lot in Hakone but it is nice to just stay at the resort in a downpour. The staff was so helpful and the food was superb. Would highly recommend this. "

"We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond. "

"Truly an amazing hotel with lovely views and a great staff. Great restaurant, excellent rooms, beautiful town."

"Amazing stay! All the staff were very kind and helpful. We got the double with the bigger bathtub on the balcony. The room was very clean and spacious. There's beautiful garden in the bottom floor which was perfect for a night stroll after dinner. The kaiseki dinner was good. The breakfast buffet was amazing. There's also a shuttle that takes you to hook station. "

"It was very convenient to be near the train station, Odawara castle, shopping, restaurants."

"Amazing place, stayed two nights with a lake view. Highly recommend for a peaceful stay in Hakone. Car is necessary to get around, to and from the hotel and all the sites. "

"this was our last minute book and stay, everything was good, the dining area was big and comfortable as well, all were good as we got the ground floor, hence, all was so convivence. "

"Excellent service, amenities and entertainment."

"The property was very conveniently located in Hakone and very close to train station. The room was very large even compared to room in the US. The staff were friendly. "