「I was flying from Canada. As soon as I've landed in Gatwick, they called me to cancel my reservation stating they overbooked. I had to sleep on the floor at the airport with my 15 years old daughter as all the other hotels were fully booked. If I go back to Gatwick, I won't reserve with them. Bad experience.
On another note, Expedia were there to help me. They've been in touch, contacted other hotels. They did everything possible to help me.」
「I was flying from Canada. As soon as I've landed in Gatwick, they called me to cancel my reservation stating they overbooked. I had to sleep on the floor at the airport with my 15 years old daughter as all the other hotels were fully booked. If I go back to Gatwick, I won't reserve with them. Bad experience.
On another note, Expedia were there to help me. They've been in touch, contacted other hotels. They did everything possible to help me.」
Fanny