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"Always happy to stay at the Shangri-La. I stay at a lot of hotels around the world and this place has been top of my list for many years. Staff are professional and courteous and the rooms immaculate plus views to die for. Probably the best breakfast spread too. Am looking forward to my next visit in a couple of months time."

"Great hotel, lovely staff and a nice vibe about the place. Lovely rooms as well. The local area is really nice as well, lots of good bars and restaurant in a close proximity, more a local London vide than tourist. This hotel is now our regular spot for our annual visits to London, . "

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"Great location w/ walkable distance to the attractions! Staff is very friendly and helpful."

"I would highly recommend this hotel to anyone for several reasons! 1) The room was spacious as was the bathroom. Items in the mini fridge were complimentary also! Whilst they didn't have air con in the room, there was a very powerful fan to help us stay cool. House keeping did an amazing job of setting up our room and tidying it up when requested. 2) The Staff all around were so friendly and lovely (shout out to Luke in particular), you felt immediately welcomed the moment you entered the...

"Stressful London visit made better by your hotel & staff (in particular Estefanie). "

"Nice room, car park additional £20 but it’s secure, quiet location, breakfast was nice and cookie on arrival "

"We arrived 2.30, rooms were not ready. We went to use their parking only for them to drop the shutters as we were still approaching. The stay included breakfast but they had not put us on the list and so had to show email and wait for them to correct another error, all in all a disappointment performance "

"We would definitely recommend staying here. Lovely comfortable room with very comfortable bed. Great bathroom/shower and quality bathrobes. Would be simpler if the wi fi password was available on a card in the room rather than have to scan a barcode as not everyone is very conversant with this facility. Good location near the elephant and castle area and a good bus stop just outside. We would stay here again "

"Nice friendly and clean"