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On top of Kumamoto station with nearby services and 35 mins walk to castle and down town. Great views, quiet comfy room and nice Onsen. Would happily stay again

Location is good, near the shopping area.

Second time staying. Convenient location to shopping.

The best hotel while in Kumamoto. Very close to all shopping and dining options. Very upscale hotel.

Excellent hotel and great value. My fourth visit.

Excelente ubicacion , excelente facilities,la temperature del agua El banho termal publico Este Uno's grados mas caliente Seria excelente. Para los que no tomanos desayuno en la manana, un servicio de cafe fresco en la manana Seria excelente. Si tuviera souvenirs de productos artesaneles de kumamoto como panuelos, llaveros,wallet Seria muy bonito.

The hotel is conveniently located next to Sakura machi mall with lot of dining options. There is also a park next to it and in holiday time they put a Christmas market. The roof top onsen is the most important part, relaxing and fun. They offer free ramen and popsicle.

The people are great! The room was clean and homey. The free breakfast was amazing, and the free midnight noodles were delicious.

Rooms were wonderful and the staff was so attentive and friendly. Great location so close to Sakuramachi, the shopping arcade, and the Kumamoto Castle and right across the street from the tram station. Laundry machines were always clean and you can check the status on the TV without leaving your room which was so nice.

Loved the location of this hotel. Beautiful view of the castle. We were within walking distance of downtown but a little off the main street so it was a bit quieter. The hotel had a really nice traditional breakfast every morning. The staff was super helpful and polite. Very very helpful in finding things around Kumamoto. I really enjoyed my time in Kumamoto. Thank you KKR.

Awesome experience and service

The facility is clean. The staff is very helpful. Breakfast was great. Will stay again.

Larger room size for a Japan hotel. Reception personnel speaks English fluently so communication was good. Very helpful staff.

El personal fue muy amable en todo momento. Nos facilitaron una báscula para pesar maletas .Tuvimos que usar un parking con convenio ya que el coche era más alto que el techo(cuidado), el encargado del parking estaba preocupado por si nos perdiamos. La habitación era conveniente, más grande que lo normal del país. Los baños estaban algo viejos, oxido alrededor de sanitarios. En la planta 3 había lavandería, al llegar olía bastante a tabaco.

good experience at seishoko event and confortable stay like a living our house