Check COVID-19 restrictions.

Find out moreOpens in a new window

The New Hotel Kumamoto

Photo gallery for The New Hotel Kumamoto

Featured Image
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of The New Hotel Kumamoto

The New Hotel Kumamoto

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
860-0047, Kumamoto-ken, Kumamoto, 1-13-1 Kasuga

Explore the area

  • Popular LocationKumamoto Station Tourist Information Center3 min walk
  • Popular LocationKitaoka Nature Park12 min walk
  • Popular LocationKumamoto Prefectural Art Museum3 min drive
  • AirportKumamoto (KMJ)22 min drive

Choose dates to view prices

About this area

Kumamoto

Located in Kumamoto, The New Hotel Kumamoto is near a train station. The area's natural beauty can be seen at Kitaoka Nature Park and Ishigamiyama Park, while Kumamoto Prefectural Art Museum and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Aqua Dome Kumamoto or Kumamoto Suizenji Stadium.

What's nearby

  • Kumamoto Station Tourist Information Center - 3 min walk
  • Kitaoka Nature Park - 12 min walk
  • Kumamoto Prefectural Art Museum - 3 min drive
  • Kumamoto City Hall - 3 min drive
  • Hosokawa Gyobutei - 3 min drive

Restaurants

  • Fontana – Serves breakfast, lunch, and dinner daily.
  • LOBBY BAR ANDO – Restaurant with a bar. Serves brunch, lunch, dinner, and light fare daily, happy hour available.

Getting around

  • Kumamoto Station - 2 min walk
  • Kumamoto Airport (KMJ) - 22 min drive

About this property

The New Hotel Kumamoto

3.5-star Kumamoto hotel in Nishi Ward, near Kumamoto Castle
Along with a restaurant, this hotel has coffee/tea in a common area and dry cleaning. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. All 123 rooms offer free WiFi and free wired Internet, plus refrigerators and flat-screen TVs. Other amenities available to guests include hair dryers, phones, and desks. Housekeeping is available on request.
The New Hotel Kumamoto offers 123 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2420 for adults and JPY 1210 for children
  • 1 restaurant
  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2420 for adults and JPY 1210 for children (approximately)
  • Rollaway bed fee: JPY 3630 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 218 out of 531 reviews
5 - Excellent 41%
Rating 4 - Good. 237 out of 531 reviews
4 - Good 45%
Rating 3 - Okay. 56 out of 531 reviews
3 - Okay 11%
Rating 2 - Poor. 14 out of 531 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 531 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

3/5 Okay

Liked: Cleanliness, amenities
Stayed 2 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were clean, and conveniently located next to train station.
Stayed 2 nights in Mar 2020