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Mitsui Garden Hotel Kumamoto

4.0 star property
Travelers step into a blend of history and modern convenience at this centrally located hotel, where high-speed internet meets attentive service

Choose dates to view prices

Mitsui Garden Hotel Kumamoto, in Chuo Ward, is ideal for exploring Kumamoto Castle. Guests enjoy a buffet breakfast before sightseeing. Rooms include free WiFi, and the helpful staff ensures visitors have everything they need during their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
The current price is ￥7,378
￥8,180 total
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Kuma Twin Room-Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Twin Room-Non smoking

  • Sleeps 2

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout drapes, iron/ironing board

Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout drapes, iron/ironing board

Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 1 bed Double , Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double , Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 1 bed Double , Non Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 1 bed Queen, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 2 beds (+ extra), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 2 beds (+ extra), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard , 2 beds , Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 2 beds , Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Single Use, Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kuma Bear Room (Standard Twin) Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Bear Room (Standard Twin) Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kuma Bear Room (Standard Twin + Sofa Bed) Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Bear Room (Standard Twin + Sofa Bed) Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Kuma Bear Room (Standard, 1 bed Double) Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Bear Room (Standard, 1 bed Double) Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room-Smoking

  • Sleeps 2

View all photos for KUMA Twin Room With Sofa Bed -Non Smoking (Only 3 People)

In-room safe, desk, blackout drapes, iron/ironing board

KUMA Twin Room With Sofa Bed -Non Smoking (Only 3 People)

  • Sleeps 3

View all photos for Standard Twin Room With Sofa Bed - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room With Sofa Bed - Non-Smoking

  • Sleeps 3

View all photos for Standard Queen Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room [Single Occupancy] - Non-Smoking

  • Sleeps 1

View all photos for Standard Twin Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room [Single Occupancy] - Non-Smoking

  • Sleeps 1

View all photos for Standard Double (Single Occupancy) - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double (Single Occupancy) - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Standard Double (Single Occupancy) -Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double (Single Occupancy) -Smoking

  • Sleeps 1

View all photos for Standard Twin Room + Sofa- Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room + Sofa- Non-Smoking

  • Sleeps 2

View all photos for 2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout drapes, iron/ironing board

2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4

View all photos for 2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout drapes, iron/ironing board

2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4

View all photos for Standard , 2 Beds (+ Extra)

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 2 Beds (+ Extra)

  • Sleeps 3

View all photos for Deluxe , 2 Beds (+ Extra)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe , 2 Beds (+ Extra)

  • Sleeps 3

View all photos for KUMA Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

KUMA Standard Double Room

  • Sleeps 2

View all photos for KUMA Standard Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

KUMA Standard Queen Room

  • Sleeps 2

View all photos for Standard Twin Room-Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room-Non smoking

  • Sleeps 2

View all photos for Standard Queen Room-Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room-Non smoking

  • Sleeps 2
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About the neighborhood

Located in Kumamoto, Mitsui Garden Hotel Kumamoto is in the city center. Kumamoto Castle and Sakura-no-baba Josaien are local landmarks, and some of the area's activities can be experienced at Kumamoto Airport Golf Course and Shiranui Onsen. Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden are also worth visiting. Visit our Kumamoto travel guide
Map
860-0012, Kumamoto, Kumamoto, 1-20, Kouya Imamachi, Chuo-ku

What's nearby

  • Kumamoto_ShinshigaiShotengai_553248621562271767_08
    Sunroad Shinshigai Shopping Street
    3 min walk - 0.3 km
  • Kumamoto_KumamotoCityHall_553248621532762754_04
    Kumamoto City Hall
    10 min walk - 0.9 km
  • On 14 April 2016, a massive earthquake (magnitude 6.2) struck Kumamoto prefecture and damaged numerous structures of the Kumamoto Castle complex including the main castle. Routes and pathways were still open and available for visitors. During our visit, efforts for reconstruction of Kumamoto castle were under way as can be seen in the background of this photo. The Uto Yagura turret (foreground), on the other hand, survived the quake and remains intact.
    Kumamoto Castle
    14 min walk - 1.2 km
  • Sakura Machi Kumamoto
    4 min walk - 0.4 km
  • Kumamoto-jo Hall
    5 min walk - 0.5 km

Getting around

  • Kumamoto Minami Station
    6 min drive
  • Suidocho Tram Stop
    14 min walk
  • Kumamoto Airport (KMJ)
    44 min drive

Restaurants

  • blé blé
    3 min walk
  • corvus
    3 min walk
  • 熱帯魚
    4 min walk
  • 中華旬菜 燕燕
    2 min walk
  • 太陽酒店
    3 min walk

About this property

Mitsui Garden Hotel Kumamoto

Upscale hotel near Kumamoto Castle
Mitsui Garden Hotel Kumamoto provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a reception hall
  • A front-desk safe, an elevator, and a vending machine
  • A banquet hall, newspapers in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 225 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, children's slippers, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • Elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

Is Mitsui Garden Hotel Kumamoto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mitsui Garden Hotel Kumamoto?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Mitsui Garden Hotel Kumamoto on Mar 15, 2026 start from ￥7,378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1200 per night.

What time is check-in at Mitsui Garden Hotel Kumamoto?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

What time is check-out at Mitsui Garden Hotel Kumamoto?

Check-out is at 11 AM.

Where is Mitsui Garden Hotel Kumamoto located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Sunroad Shinshigai Shopping Street and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 14 minutes by foot and Fujisakigumae station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mitsui Garden Hotel Kumamoto Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 422 out of 1002 reviews
Rating 8 - Good. 385 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

Reviews

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice good location.
Stayed 1 night in Oct 2025

8/10 Good

Ngai

Liked: Cleanliness
Great staff, good location, and good value.
Stayed 2 nights in Oct 2025

10/10 Excellent

SONJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lication close to restaurants, shopping, and transportation! Friendly and kind staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Spacious room, clean and had all the necesarry amenities. Staff was very nice and quick to help.
Stayed 1 night in Nov 2025

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, comfortable environment, staff are friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient spot near lots of shops and food and excellent service by the staff. My rental car was oversized so I had to park at one of the ample and reasonably priced public parking lots just next to the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to shopping and restaurants, Kumamoto Castle
Stayed 1 night in May 2025

8/10 Good

kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy Access to shopping & restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, near to city center and tram as well
Stayed 3 nights in Apr 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hospitality and service
Stayed 3 nights in Feb 2025

10/10 Excellent

Barry

Everyone on staff was super friendly and helpful to us. Room was spotless and comfortable. I would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast! Nice location … helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

JIA YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and nice room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ean Suat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to the shopping street, plenty of food choices. Easy public transport to tourist attractions such as the castle, gardens etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yijun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location &service

Good location for transportation,good service.
Stayed 2 nights in Oct 2024

8/10 Good

kozue

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast is really great. Has veraety of food options.
Stayed 2 nights in Nov 2023

10/10 Excellent

kim foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
Stayed 2 nights in Mar 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Room is little bit small though. Staff very friendly.
Stayed 4 nights in Nov 2024

8/10 Good

MASAMICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient in a town
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent price for the location.

It's a nice and clean hotel in heart of Kumamoto. Just few minutes walk to the castle and some nearby attractions. Staff was extremely friendly and helpful through check-in & check-out. Hotel is very clean & tidy all around. Rooms are not spacious but similar to any hotel in main cities in Japan, it's reasonable.
Stayed 2 nights in Jan 2024

10/10 Excellent

ZHAO LIANG IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean, good wifi, spacious with amentities available for pick up at level 1 lobby. 3 tram stop away from kumamoto station and near shopping walking street with wide range of food choices.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location next to the Sakuramachi bus stop from the airport bus line. It is also a 5min walk to the red and blue line bus and shopping arcade with lots of shopping and restaurants. The staff was really helpful in arranging extra days for me to stay (since I was there during the typhoon). Stayed in the Kumamoto room which was really cute! Maybe if they gave a couple themed Kumamoto cookies it would have been perfect. Would stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all friendly. Room and property were clean. Amenities we're good. Bed is stiff, but that's common. A/C didn't work and only blew out hot air. Had to open the window instead.
Stayed 1 night in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
As a business type hotel, the room is quite spacious that there is enough room to open 2 suitcases. The room is neat & tidy. Walking distance to attraction nearby like Kumamoto Castle & Sun Road Shin Shigai shopping arcade. Staff with communicable English but not well trained to provide proper information to make misunderstanding.
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Room size was typical. Good for one person but pushing it for two people. Toiletries were slightly dated and showing age.
Stayed 1 night in Apr 2024