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Kumamoto Hotel Castle

4.0 star property
In Chuo Ward, travelers find that perfect sweet spot where traditional Japanese charm meets modern convenience, all while enjoying excellent meals and service

Choose dates to view prices

Kumamoto Hotel Castle blends Japanese tradition with modern comfort in Chuo Ward. Enjoy Chinese cuisine at three on-site restaurants, relax at the bar, or use the dry cleaning/laundry services. Guests praise the attentive, helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is ￥6,043
￥6,692 total
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 50 of 50 rooms

View all photos for Queen Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Queen Double Room with City View Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Double Room with Castle View Non Smoking

View from room

King Double Room with Castle View Non Smoking

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room with City View Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin Room with Sofa Bed & City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room with Sofa Bed & City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room with Castle View Non Smoking

Superior Twin Room with Castle View Non Smoking | View from room

Superior Twin Room with Castle View Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Corner Twin Room with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Room with Castle View Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Bidet
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room with Castle View Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Bidet
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Double Room with City View Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Twin Room with City View Non Smoking

Deluxe King Twin Room with City View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe King Twin Room with City View Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Deluxe King Double Room with City View Non Smoking

Deluxe King Double Room with City View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe King Double Room with City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Queen Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Double Room with City View Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Selected at Check-In (Non-Smoking)

Room Selected at Check-In (Non-Smoking) | Reception

Room Selected at Check-In (Non-Smoking)

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room with Sofa Bed & City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Moderate Twin Room with Sofa Bed & City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin Room with Castle View Non Smoking

Executive Twin Room with Castle View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Twin Room with Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Junior Suite with Castle View Non Smoking

Executive Junior Suite with Castle View Non Smoking | View from room

Executive Junior Suite with Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite with Castle View Non Smoking

Executive Suite with Castle View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Suite with Castle View Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Executive King Suite with Castle View Non Smoking

Executive King Suite with Castle View Non Smoking | View from room

Executive King Suite with Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Royal Suite with Castle View Non Smoking

Royal Suite with Castle View Non Smoking | View from room

Royal Suite with Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Room with Tatami Area with City View Non Smoking

Room with Tatami Area with City View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room with Tatami Area with City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Suite Room with Tatami Area and Castle View Non Smoking

Suite Room with Tatami Area and Castle View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite Room with Tatami Area and Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Twin Futons

View all photos for Comfort Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room with City View Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Moderate Twin Room with City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room with Sofa Bed & Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room with Sofa Bed & Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Corner Twin Room with Sofa Bed & Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Room with Sofa Bed & Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Queen Room with Sofa Bed & City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Room with Sofa Bed & City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Single, City Side

In-room safe, individually decorated, individually furnished, desk

Comfort Single, City Side

  • Sleeps 1

View all photos for Standard Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Kumamoto Castle View

  • Sleeps 2

View all photos for Deluxe Twin Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Kumamoto Castle View

  • Sleeps 2

View all photos for Queen Double

In-room safe, individually decorated, individually furnished, desk

Queen Double

  • Sleeps 2

View all photos for Deluxe King Double City View

In-room safe, individually decorated, individually furnished, desk

Deluxe King Double City View

  • Sleeps 2

View all photos for Deluxe Queen Double City View

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Double City View

  • Sleeps 3

View all photos for Deluxe King Twin City View

In-room safe, individually decorated, individually furnished, desk

Deluxe King Twin City View

  • Sleeps 3

View all photos for Special Japanese Western Style Room Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Special Japanese Western Style Room Kumamoto Castle View

  • Sleeps 5

View all photos for Japanese/Western Style Room

In-room safe, individually decorated, individually furnished, desk

Japanese/Western Style Room

  • Sleeps 2

View all photos for Comfort Twin With Sofa Bed City View

In-room safe, individually decorated, individually furnished, desk

Comfort Twin With Sofa Bed City View

  • Sleeps 3

View all photos for Executive Junior Suite With Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Executive Junior Suite With Kumamoto Castle View

  • Sleeps 2

View all photos for Superior Twin Room Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Twin Room Kumamoto Castle View

  • Sleeps 2

View all photos for Room Selected At Check-in

Miscellaneous

Room Selected At Check-in

  • Sleeps 2

View all photos for Royal Suite Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Royal Suite Kumamoto Castle View

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 2

View all photos for King Double Room Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

King Double Room Kumamoto Castle View

  • Sleeps 2

View all photos for Executive King Suite Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Executive King Suite Kumamoto Castle View

  • Sleeps 2

View all photos for Moderate Twin With Sofa Bed City View

Living area | Flat-screen TV

Moderate Twin With Sofa Bed City View

  • Sleeps 3

View all photos for Xt:[Non-Smoking]Executive Twin (51 Square Meters/Kumamoto Castle Side) [Twin Room][Non-Smoking]

In-room safe, individually decorated, individually furnished, desk

Xt:[Non-Smoking]Executive Twin (51 Square Meters/Kumamoto Castle Side) [Twin Room][Non-Smoking]

  • Sleeps 2

View all photos for Executive Suite

In-room safe, individually decorated, individually furnished, desk

Executive Suite

  • Sleeps 2

View all photos for Comfoet Twin Room City View

In-room safe, individually decorated, individually furnished, desk

Comfoet Twin Room City View

  • Sleeps 2

View all photos for Moderate Twin City View

In-room safe, individually decorated, individually furnished, desk

Moderate Twin City View

  • Sleeps 2

View all photos for Superior Corner Twin With Sofa Bed Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin With Sofa Bed Castle View

  • Sleeps 3

View all photos for Deluxe Twin With Sofa Bed Castle View

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin With Sofa Bed Castle View

  • Sleeps 3
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About the neighborhood

Chuo Ward, a neighborhood in Kumamoto with good shopping, is home to Kumamoto Hotel Castle. Kumamoto Castle and Suizenji Gardens are notable landmarks, and if an activity is on the agenda, check out Kumamoto Airport Golf Course. Looking to enjoy an event or a game while in town? See what's going on at KKWing Stadium. Guests appreciate the hotel's location for the sightseeing. Visit our Kumamoto travel guide
Map
860-8565, Kumamoto, Kumamoto, 4-2 Jyoto-machi, Chuo-ku

What's nearby

  • Kumamoto_KumamotoCityHall_553248621532762754_04
    Kumamoto City Hall
    4 min walk - 0.4 km
  • On 14 April 2016, a massive earthquake (magnitude 6.2) struck Kumamoto prefecture and damaged numerous structures of the Kumamoto Castle complex including the main castle. Routes and pathways were still open and available for visitors. During our visit, efforts for reconstruction of Kumamoto castle were under way as can be seen in the background of this photo. The Uto Yagura turret (foreground), on the other hand, survived the quake and remains intact.
    Kumamoto Castle
    6 min walk - 0.5 km
  • Sakura-no-baba Josaien
    3 min walk - 0.3 km
  • Sakura Machi Kumamoto
    10 min walk - 0.9 km
  • Kumamoto-jo Hall
    13 min walk - 1.1 km

Getting around

  • Suidocho Tram Stop
    6 min walk
  • Fujisakigumae station
    8 min walk
  • Kumamoto Airport (KMJ)
    45 min drive

Restaurants

  • ダイニングキッチン 九曜杏
    1 min walk
  • 桃花源
    1 min walk
  • ドトールコーヒーショップ 熊本上通り店
    2 min walk
  • タコと魚と肴と餃子 さんじ
    2 min walk
  • Gluck Coffee Spot
    2 min walk

About this property

Kumamoto Hotel Castle

Upscale hotel near Kumamoto City Hall
Located close to Kumamoto Castle and Sakura Machi Kumamoto, Kumamoto Hotel Castle provides a hair salon, dry cleaning/laundry services, and a bar. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Free in-room WiFi and a conference center are available to all guests.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • A banquet hall, an elevator, and wedding services
  • Multilingual staff, a porter/bellhop, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 150 individually furnished rooms offer comforts such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 for adults and JPY 2,500 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • El Dorado
  • Kuyouan
  • Tohkagen
  • Tour De Château

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator
  • Thin carpet in room

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 4000 for adults and JPY 2500 for children
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Frequently asked questions

Is Kumamoto Hotel Castle pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kumamoto Hotel Castle?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Kumamoto Hotel Castle on Mar 16, 2026 start from ￥6,043, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Kumamoto Hotel Castle?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Kumamoto Hotel Castle?

Check-out is at 11 AM.

Where is Kumamoto Hotel Castle located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Kumamoto City Hall and Kumamoto Castle. Sakura Machi Kumamoto and Kumamoto-jo Hall are also within 15 minutes. Suidocho Tram Stop is 6 minutes by foot and Fujisakigumae station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kumamoto Hotel Castle Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 542 out of 981 reviews
Rating 8 - Good. 338 out of 981 reviews
Rating 6 - Okay. 73 out of 981 reviews
Rating 4 - Poor. 19 out of 981 reviews
Rating 2 - Terrible. 9 out of 981 reviews

Reviews

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
We were enjoyed this hotel good location, services staffs are very friendly.
Stayed 3 nights in Jan 2026

8/10 Good

Peter Trent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous.
Stayed 8 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to many attractions and resturaunts. We would highly recommend this hotel to anyone who is visiting Kumamoto! I hope to return soon!
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Beautiful view. Clean rooms. Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Kumamoto Hotel Castle. The location was very convenient to all the local buses, lots of shopping and dining options, and many activities. Our room was very nice. We reserved the deluxe room, city view. It was extremely spacious, modern, and very comfortable. We highly recommend this hotel and will stay again next time we visit.
Stayed 2 nights in Dec 2025

8/10 Good

Siang Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was right in front of the hotel although the number of lots are limited. Room is spacious. A shopping street is just a short walk away with retail outlets and eateries. Kumamoto castle is only a few minutes walk away.
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Good location, had a great view of the castle, friendly staff, able to park right outside, nice interior, nice rooms. Felt a little too fancy for our simple selfs but every one was great. Highly recommend. Bar a little expensive though.
Stayed 2 nights in Oct 2025

8/10 Good

Theresa

Liked: Cleanliness, amenities
Old hotel with spacious renovated room. conveniently located near castle and shopping. Free parking onsite was a major plus. Downside was the use of a room key with a huge key fob, most inconvenient to carry around. Service was impersonal but professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Jui-Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room we stayed in is very nice and modern. Hotel location is excellent with free onsite parking. Really recommend this hotel!!
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and recently refurbished rooms. Was very comfortable, would recommend staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel with a great history. The breakfast set is wonderful and we enjoyed it. We also got a very nice view of the castle.
Stayed 2 nights in Apr 2025

10/10 Excellent

KENICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services provided by the Hotel was excellent.
Stayed 2 nights in Feb 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good customer service.
Stayed 3 nights in Sep 2025

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with castle views

Wonderful hotel with views of Kumamoto Castle. However, the window in our room didn’t provide as good a view of the castle as we had expected. Hotel is lovely and the staff is wonderful.
Stayed 2 nights in May 2025

8/10 Good

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient location
Stayed 1 night in Oct 2024

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Stayed 3 nights in Mar 2025

10/10 Excellent

CHUN WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and comfortable. Good location and near shopping & eating area.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay.

Friendly staff. Close to Castle easy to get to shopping areas and tram.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy hotel and convenient to walk around downtown Kumamoto. Staffs are very polite, yet friendly and comfortable to stay there. Breakfast was creative to offer local specialty to try. Love the music (smooth jazz) that you can have in the guest room and dining area. Highly recommend to experience class hotel with long history where the emperors stayed in the past.
Stayed 1 night in Apr 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Very friendly staff. Got us into our room and hour early even! Great location for sight seeing and shopping. I plan on staying here again
Stayed 4 nights in Mar 2024

10/10 Excellent

Pik Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very caring and helpful. The view and location is excellent.
Stayed 1 night in Dec 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service
The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Convenient! Easily accessible! Perfect location for visiting Kumamoto!
Stayed 1 night in May 2024

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and comfortable hotel in Kumamoto

We stayed for 2 nights in Kumamoto. The hotel is located conveniently within a short distance to the castle and near to shops and eateries. Parking is available on site and you have to leave your car keys with the hotel and exchange with a parking slip whenever you need to retrieve the car. It seems more of a businesss hotel and there was also a wedding reception on one of the days we were there. We had a great experience in Kumamoto and honestly there was nothing we could fault with the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and very open. The staff was amazing. The breakfast you could choose between western and Japanese both of which were delicious
Stayed 2 nights in May 2024