Kumamoto Hotel Castle

Photo gallery for Kumamoto Hotel Castle

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In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi

Overview of Kumamoto Hotel Castle

Kumamoto Hotel Castle

3.5 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
860-8565, Kumamoto, Kumamoto, 4-2 Jyoto-machi, Chuo-ku

Explore the area

  • Popular LocationContemporary Art Museum Kumamoto4 min walk
  • Popular LocationKumamoto City Hall7 min walk
  • Popular LocationKumamoto Castle10 min walk
  • AirportKumamoto (KMJ)40 min drive

Choose dates to view prices

About this area

Kumamoto

Kumamoto Hotel Castle is located in Chuo Ward, a neighborhood in Kumamoto with good shopping. The area's natural beauty can be seen at Suizenji Gardens and Kitaoka Nature Park, while Contemporary Art Museum Kumamoto and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights. Kumamoto Zoo and Botanical Garden and Mifune Dinosaur Museum are also worth visiting. Guests love the hotel's quiet location.

What's nearby

  • Sakura-no-baba Josaien - 4 min walk
  • Contemporary Art Museum Kumamoto - 4 min walk
  • Catholic Tetori Church - 5 min walk
  • Kumamoto City Hall - 7 min walk
  • Kumamoto Castle - 10 min walk

Getting around

  • Fujisakigumae station - 8 min walk
  • Kumamoto Airport (KMJ) - 40 min drive

About this property

Kumamoto Hotel Castle

3.5-star Kumamoto hotel in Chuo Ward with 3 restaurants
This hotel features 3 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services.
Kumamoto Hotel Castle offers 179 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1000 per night)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:00 AM: JPY 2300 per person
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Tour De Château
  • Kuyouan
  • Tohkagen
  • El Dorado

Family friendly

  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center
  • Meeting room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3025.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: JPY 2300 per person (approximately)
  • Self parking fee: JPY 1000 per night
  • Rollaway bed fee: JPY 3025.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 195 out of 420 reviews
5 - Excellent 46%
Rating 4 - Good. 178 out of 420 reviews
4 - Good 42%
Rating 3 - Okay. 35 out of 420 reviews
3 - Okay 8%
Rating 2 - Poor. 8 out of 420 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 420 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I have stayed ever
Stayed 1 night in Mar 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
キャッスルホテルは熊本で一番好きなホテルです! いつも心地よくサービス抜群です。有難うございます♪
Stayed 1 night in Dec 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

1/5 Terrible

Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay here. the staff was unbelievably friendly and helpful. The room was cozy and comfortable after a long day of touring shrines. The view of the castle as breathtaking. We would highly recommend this.
Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 1 night in Jan 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the historic Kumamoto Castle. Convenient location to downtown. Walking distance to many restaurants and shopping areas. Professional staff. Rooms were a decent size. Temperature in the rooms were hard to control.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for viewing & visiting the castle. Close to restaurants, entertainment & shopping. Friendly & helpful staff. Parking on site.
Stayed 1 night in Dec 2019

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Our room is for 3pax. The extra bed condition is rather bad. A hourly carpark located just beside the hotel.
Stayed 1 night in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice near Hakata station
The location of the hotel is excellent with lots of shopping malls and restaurants at very near distance.
Stayed 2 nights in Sep 2019