SOTETSU GRAND FRESA KUMAMOTO offers a genuine retreat in Chuo Ward's center. Guests appreciate the attentive staff and convenient on-site restaurant. The hotel provides practical amenities like dry cleaning and luggage storage for hassle-free stays.
In the entertainment district, SOTETSU GRAND FRESA KUMAMOTO is in Chuo Ward, a neighborhood in Kumamoto with great shopping. Contemporary Art Museum Kumamoto and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights, and some of the area's attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Visit our Kumamoto travel guide
860-0807, Kumamoto, Kumamoto, 2-2-23 Shimotori, Chuo Ward
What's nearby
Sunroad Shinshigai Shopping Street
1 min walk - 0.2 km
Kumamoto City Hall
5 min walk - 0.5 km
Kumamoto Castle
11 min walk - 1.0 km
Sakura Machi Kumamoto
6 min walk - 0.5 km
Kumamoto-jo Hall
7 min walk - 0.7 km
Getting around
Suidocho Tram Stop
9 min walk
Fujisakigumae station
16 min walk
Kumamoto Airport (KMJ)
54 min drive
Restaurants
資さんうどん
1 min walk
サイゼリヤ
1 min walk
Starbucks
1 min walk
龍の家 ワシントン通り店
1 min walk
ウエスト 生そば居酒屋
1 min walk
About this property
SOTETSU GRAND FRESA KUMAMOTO
Hotel near Kumamoto Castle
SOTETSU GRAND FRESA KUMAMOTO provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), express check-in, and smoke-free premises
Luggage storage, an elevator, and a vending machine
A front-desk safe and a 24-hour front desk
Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 247 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
Bidets, shower/tub combinations, and free toiletries
32-inch Smart TVs with Netflix, Hulu, and streaming services
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (39 inch wide door)
Front entrance ramp
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchairs on site
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch smart TV with digital channels
Hulu
Netflix
Streaming services
Food and drink
Electric kettle
More
Air conditioning
Heating
Mobile key entry
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 1500 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto
Frequently asked questions
Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at SOTETSU GRAND FRESA KUMAMOTO?
As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at SOTETSU GRAND FRESA KUMAMOTO on Apr 12, 2026 start from ¥9,019, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?
Check-out is at 11:00 AM.
Where is SOTETSU GRAND FRESA KUMAMOTO located?
Located in Chuo Ward, this hotel is within a 15-minute walk of Shimotori Shopping Arcade and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 9 minutes by foot and Fujisakigumae station is 16 minutes.
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Reviews
SOTETSU GRAND FRESA KUMAMOTO Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a wonderful stay, room is nice and clean; front desk service is vey friendly; delicious breakfast; parking lot is only 20 meters away; and hotel is right next to the largest shopping area in Kumamoto, also the convenient store is next door.
Breakfast buffet was amazing kept us on schedule since it was early breakfast times
Ac was nice
Rooms stocked and cleaned
They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up
Check out was very simple
Check in time is at 3pm but they can hold your luggage in lockers until it’s time
Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick
Pjs outside the rooms on a table
Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!
It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive