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"Na"

"Can be better "

"Friendly staff, amusement park on site..... and HEATED TOILET SEATS!!"

"Hotel is stunning. Situated in the centre of Seoul. Everything is 5* . Loved it ! "

"Easy checkin/out. Friendly staff. Professional. Excellence in amenities. Bed was so soft and room was very nice. "

"everything was so good. The staff was so friendly and always helpful. "

"Nice hotel near the airport. The downside is that there isn't many venues within walking distance. "

"I was staying there but it was not good. I made a reservation because I could have breakfast but when I arrived at Shilla Stay Mapo Hongdae. I felt something strange when I said I couldn’t have breakfast. I made a reservation at Severance Hospital because l am sick. Shilla Stay staff told me l shouldn’t smoke, so I was very happy, because I have got allergic to cigarettes. I expected no one to smoke. However, I moved to a room first night because of the smell of cigarettes there and l protected many times but the smell of cigarettes still lingered and my cough was everynight and I have never slept peacefully due to headaches and coughs. I asked for a headache pill because I didn’t have one, but they said they couldn’t give it to me. I had a hard time during the two weeks stay. I was encouraged to move only rooms when I complained to staffs. Suffering from cigarettes, I came back unprotected. Due to my health problems, l also got insurance during my stay at Shilla Stay Mapo Hongdae. They didn’t help cigarettes smell. I feel like l just wasted money and l have been living in a cigarettes hell. "