2/5 Poor
Changhoon
Traveled with group
Nov 16, 2021
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2021
The Shilla Seoul
Photo gallery for The Shilla Seoul
Overview of The Shilla Seoul
VIP Access
The Shilla Seoul
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
04605, Seoul, Seoul, 249, Dongho-ro, Jung-gu
Explore the area
- Namsan Park8 min walk
- National Theater of Korea9 min walk
- Korea House13 min walk
- Seoul (GMP-Gimpo Intl.)21 min drive
Choose dates to view prices
About this area
Seoul
The Shilla Seoul is located in Jung-gu, a neighborhood in Seoul, and is in the city center and near a metro station. Bukchon Hanok Village and Gyeongbok Palace are notable landmarks, and travelers looking to shop may want to visit Namdaemun Market and Hyundai Department Store. Lotte World and Seoul Grand Park are not to be missed.
What's nearby
- Namsan Park - 8 min walk
- National Theater of Korea - 9 min walk
- Korea House - 13 min walk
- Dongdaemun History and Culture Park - 16 min walk
- N Seoul Tower - 3 min drive
Restaurants
- LaYeon – Fine-dining restaurant offering Korean cuisine. Serves lunch and dinner daily. Reservations required.
- Palsun – Fine-dining restaurant offering Chinese cuisine. Serves lunch and dinner daily.
- The Parkview – Serves breakfast daily.
- Continental – Fine-dining restaurant offering French cuisine. Open daily.
- Ariake – Fine-dining restaurant offering Japanese cuisine. Open daily.
Getting around
- Dongguk University Station - 4 min walk
- Haengsin Station - 19 min drive
- Incheon Intl. Airport (ICN) - 56 min drive
About this property
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking on site
- Limited onsite parking
- Onsite parking includes off-street options
- Free area shuttle
- Free shopping center shuttle
Food and drink
- Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:00 AM on weekends: KRW 69000 for adults and KRW 32000 for children
- 6 restaurants
- 1 poolside bar and 1 bar/lounge
- 24-hour room service
Things to do
- Fitness center
- Full-service spa
- Golf driving range
- Indoor pool
- Sauna
- Seasonal outdoor pool
- Shopping
- Spa tub
- Steam room
Family friendly
- Free area shuttle
- Indoor pool
- Laundry facilities
- Refrigerator
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- ATM/banking services
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Japanese
- Korean
Business services
- Business center
- Computer station
- Conference center
- Meeting rooms - 3
Outdoors
- Garden
- Rooftop terrace
Spa
- 10 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Sauna
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Free toiletries
- Hair dryer
- Shower/tub combination
- Toothbrush and toothpaste
Entertainment
- 55-inch TV
- Cable channels
- Premium channels
Food and drink
- Electric kettle
- Free bottled water
- Minibar
- Refrigerator
More
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Seoul
Jung-gu
Parking included
Hotel
Business friendly
Air conditioned
Guest rating 4.5+
5 star
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Starting October 1, 2021, the executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. Light snacks are not available.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for KRW 36300.0 per day
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: KRW 69000 for adults and KRW 32000 for children (approximately)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: KRW 36300.0 per day
- Facilities fee: KRW 45000 per person, per day and includes use of: sauna
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
The hours of operation for Urban Island (seasonal outdoor pool area) vary. Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis). Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool.
Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.
Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge.
We should mention
The seasonal pool will be open from March 12 to November 30
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the health club or fitness facility
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.7/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Sooyoung
Traveled with family
Nov 1, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Jennifer
Traveled with family and small children
Oct 9, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
JUNGTAEK
Business traveler
Aug 28, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
5/5 Excellent
Unbae
Aug 10, 2021
Stayed 1 night in Aug 2021