サンタ クローチェ ホテル

「Amazing hotel and amazing staff. We had the standard loft with a hot tub inside our bedroom! Loved it. Even though the reception is only open 9am-5pm, the hotel staff were very good at communicating with us through WhatsApp even when outside of these hours. The hotel feels very private. Love love love.」

「Excellent host and very friendly. Room is very clean and spacious. Great location and access to top tourism spots with local shops and cafes nearby. Highly recommend. 」

「入り方がわかりづらい以外は問題なくキレイでした。」

「値段の割には非常に古いホテルで、端部屋ではありましたが窓からの景色は非常に悪かったです。 　また客層もあまりよろしくなく挨拶などしても返さない珍しい雰囲気のホテルでした。スタッフまでも挨拶などしません。特に掃除をしてくれる方などは、どういうわけか睨んでくる有様。私だけがそういう目にあってるのかと思えば、私の子供もそんな目にあってるようでした。アジア人差別を考えました。 　いずれにせよ2泊したことを後悔しています。2泊してしゃべったのは1回きりチャオの一言だけでした。彼らはシティタックスや駐車場の料金を取ることにだけ会話をしてるかのようでした。」

「クラシックな雰囲気で家具や装飾品も素敵でした。ハネムーンかつ宿泊中に誕生日を迎えたのですが、スタッフの気遣いでシャンパンやケーキを用意までしてくれました。 1つ残念だったのがシャワーの温度が安定せずに、寒い思いをしました事です。スタッフに翌日伝えたものの、翌日も大きくは改善せず…。そこだけが残念でした。」

「Exactly as the posting makes one hope for! Rachelle is such a wonderful host, showing true hospitality like "the old days". She was flexible for us to store our luggage and helped us get a taxi on our way out of town when the apps weren't working. The apartment is one of the cleanest places we've stayed. (And I'm a germaphobe!) The modern apartment was wonderful, had great water pressure, and was super quiet. GREAT for us light sleepers! The bed is extremely firm, so bear that in mind and there...

「Great hotel with friendly and helpful staff. Our room was a little musty with a slight smell, being on the lower ground floor but we ventilated it by opening the window. Lovely hotel and in a good location, I would recommend for value for money.」

「Great location, walking distance from everything. Staff were very helpful Only suggestion would be to sound proof the windows.」

「The apartment is very stylish and it has everything you need for a short stay. If you come by car, just be aware that going through the central streets of Florence is not easy and that there are many restrictions.」

「スタッフの方が丁寧かつ親切で快適な滞在でした。妻のスニーカーの底が外れた際には、何も言っていないにも関わらず、サッとボンドを貸してくれ、感激しました。」

「Could not have asked for a better location or room. Upon arrival Fulvio greeted us and helped us with our luggage. When we are back in Florence we will certainly stay at this location again. 」

「Benci House is a beautifully decorated guesthouse in an excellent location, just a few steps from all the main attractions. There is a shared space at the entrance with a lounge area and a coffee machine always available. It doesn’t have a traditional hotel reception; communication with the hosts is done via WhatsApp. For anything you need, you can also reach out to the staff at the café downstairs, where breakfast is served. A tip: if you have paid for breakfast, it is served from 9:00 a.m. as...

「Staff is very friendly and the breakfast dinning area is nicely maintained creating a very nice environment. The lady who prepared breakfast also made personalized coffee for us. 」

「Dark, minimal lighting, depressing. Arived after 4 p.m. Sent code to get in front door and apartment. Card on table for room 4 didn't work. Another guest tried it to. Called then found keys in office as instructed to open room 4 door. Lights wouldnt work as no card. Told on phone to take hidden key to a cupboard in office and use the master card in my room for my lights which worked. THIS NEANT I COULD HAVE ACCESSED EVERYONE'S ROOM. SHOCKING BREACH OF PRIVACY AND SECURITY. Took over an hour...

「Two single beds joined together, not advertised double. Hard to sleep, wake up fallen in crack all the time. Living room space taken by picnic bed which is totally out of place. Very cold all the time; there is thermostat but good luck figuring how it works. Washer and dryer, no pods and dryer does not work. Nespresso machine, but no pods provided. Kitchen fairly well equipped, but no cutting knives or cutting board. No clock anywhere on premises. Very dark inside, even in middle of the day. It...

「小さいけれどとてもチャーミングで清潔なホテルでした。 壁が薄いのか他の部屋の音が聞こえてきましたが想定内でしたので耳栓をして就寝。 スタッフの対応も良くてこの値段であれば満足です。」