サンタ クローチェ ホテル

「Clean, good location. Hard pillows and smelled a bit musty.eberything worked well.」

「Amazing hotel and amazing staff. We had the standard loft with a hot tub inside our bedroom! Loved it. Even though the reception is only open 9am-5pm, the hotel staff were very good at communicating with us through WhatsApp even when outside of these hours. The hotel feels very private. Love love love.」

「Staff is very friendly and the breakfast dinning area is nicely maintained creating a very nice environment. The lady who prepared breakfast also made personalized coffee for us. 」

「クラシックな雰囲気で家具や装飾品も素敵でした。ハネムーンかつ宿泊中に誕生日を迎えたのですが、スタッフの気遣いでシャンパンやケーキを用意までしてくれました。 1つ残念だったのがシャワーの温度が安定せずに、寒い思いをしました事です。スタッフに翌日伝えたものの、翌日も大きくは改善せず…。そこだけが残念でした。」

「値段の割には非常に古いホテルで、端部屋ではありましたが窓からの景色は非常に悪かったです。 　また客層もあまりよろしくなく挨拶などしても返さない珍しい雰囲気のホテルでした。スタッフまでも挨拶などしません。特に掃除をしてくれる方などは、どういうわけか睨んでくる有様。私だけがそういう目にあってるのかと思えば、私の子供もそんな目にあってるようでした。アジア人差別を考えました。 　いずれにせよ2泊したことを後悔しています。2泊してしゃべったのは1回きりチャオの一言だけでした。彼らはシティタックスや駐車場の料金を取ることにだけ会話をしてるかのようでした。」

「入り方がわかりづらい以外は問題なくキレイでした。」

「Quick and easy check in process, will book again as every year we visit the city! Many thanks to the staff for the great hospitality love to stay here!」

「Excellent host and very friendly. Room is very clean and spacious. Great location and access to top tourism spots with local shops and cafes nearby. Highly recommend. 」

「Great location, walking distance from everything. Staff were very helpful Only suggestion would be to sound proof the windows.」

「The staff are very helpful and kind. 」

「Benci House is a beautifully decorated guesthouse in an excellent location, just a few steps from all the main attractions. There is a shared space at the entrance with a lounge area and a coffee machine always available. It doesn’t have a traditional hotel reception; communication with the hosts is done via WhatsApp. For anything you need, you can also reach out to the staff at the café downstairs, where breakfast is served. A tip: if you have paid for breakfast, it is served from 9:00 a.m. as...

「Beautiful room! Especially nice Bath and free Espresso machine service.」

「Could not have asked for a better location or room. Upon arrival Fulvio greeted us and helped us with our luggage. When we are back in Florence we will certainly stay at this location again. 」

「Dark, minimal lighting, depressing. Arived after 4 p.m. Sent code to get in front door and apartment. Card on table for room 4 didn't work. Another guest tried it to. Called then found keys in office as instructed to open room 4 door. Lights wouldnt work as no card. Told on phone to take hidden key to a cupboard in office and use the master card in my room for my lights which worked. THIS NEANT I COULD HAVE ACCESSED EVERYONE'S ROOM. SHOCKING BREACH OF PRIVACY AND SECURITY. Took over an hour...