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"Booked a room with an ocean view and was given partial view. Vanity light in room didn’t work and was broken, called to make a report and no one came to check it out. Found a cockroach in our room. Staff was extremely friendly and helpful but conditions could be better. Room service food was honestly so nasty. Kind of annoying that all pool/beach chairs said “no reserving” and everyone left their towels since the early morning. I did enjoy that it was pretty quiet and not as hectic as the kids side so we were able to relax. "

"Faltó más opciones para comer. Y también faltó más amabilidad del personal "

"The property definitely shows its age. It was so loud at night. They do maintenance at night and they were moving ladders and banging metal outside our door until four in the morning. The staff was wonderful, sweet attentive, but I don’t think I’ll be going to another hard rock. There are much better ones out there for the price. "

"Great deal. Very easy walk to the marina and to the beaches."

"i loved our stay here i want to go back to the same place next time it was amazing"

"Went in March '26. Picked this hotel in part because fo the advertised, "Best Breakfast Buffet", it was NOT. Probably one of the worse buffet I've been to in a while. No variety and no flavor. Hotel itself was in good shape for it's age, but FYI, there ongoing very loud construction next door that starts around 7A so do NOT expect to sleep in. The hotel was empty given the recent issues but staff would NOT give room upgrade on request."

"Good food, good service, the beach is flawless. Our son had his bracelet fall off in the pool 24th after getting there and it’s an $80 charge. We hassled them everyday to not charge us because it’s obviously not his fault, upon checkout we got it cut to $40. FYI my own bracelet also fell off at night just in my room when I was doing nothing at all. An adult lost bracelet may cost way more, so consider adding your own tape or taping it to another bracelet so it doesn’t come off. Only the double alligator slide is open, and it’s pretty aggressive so smaller kids won’t like it. Everything else was pretty great, the food was good and service too. The beach is mint. "

"Beautiful- shuttle service from airport to hotel if you book through the hotel directly only "

"A small resort that was everything our family needed. Despite being located right off the main road, the property is a beautiful oasis. All 4 of us, including two boys (12 & 15), loved the buffet and pool. A special shout-out to David and Angel for keeping us full of yummy, frozen drinks. The beach is quick and easy to get to, and fantastic for those who love beach walking, swimming, or just sitting and people-watching. Our room was on an upper level, with a high ceiling. It took us a night to get used to the sound of the AC, but appeciated the comfort it provided. We loved the balcony, even though it's only (just) big enough for two, as the flowers and mature trees are really lovely. There are restaurants and stores (including Walmart) within walking distance. The marina, as well, is close. We only ventured downtown twice and it was very easy to catch an Uber from the front entrance of the hotel and took 10-15 minutes. I would highly recommend this resort to anyone, with or without kids, who wants a truly laid-back experience."