Find Historic Hotels in Riviera Maya

"This was our 7th stay at the Catalonia Royal Tulum. We love this property. We even saw the monkey on our way to breakfast! Staff was excellent as always. Some special shout outs go to Angeles at the Palapa who greeted us by NAME every morning and lunch --so sweet! And Miguel at lunch and the Steakville--- so nice and friendly and always bringing us more cervasa! David was a riot at the Adelita with recommendations on the menu and excellent service! And last but not least we loved Betzabe at the BeLoved by the beach---so sweet and attentive. We felt so special all week. The only thing we were surprised by was the fact that this was our 7th time there was not recognized. Expedia gave us a room upgrade which was great but the staff didnt acknowledge our 7th stay. No big deal but it would have been nice. Great weather and staff and property! we will be back!"

"This resort is incredibly beautiful with amazing staff that were kind and friendly. The only reason I did not rate this 5 stars is because both the breakfast and lunch options were redundant. The food items were all the same every single day without any variety."

"Food could have been better, overall a pleasant experience "

"Room was a disaster. Drains in room did not work called for service everyday I was there. The drain in sink was fixed day 3 along with the shower handheld component. However, shower drain never was fixed and we had a flood in the room that reached out to the beds. My kids were showering and didn’t realize that it was overflowing on the fourth day. We called to complain someone came out and tested and said it was fine. I was told it was fixed so the fifth day they didn’t pay attention to it assuming it was fixed. Well, it certainly was not and just a bad flood all over again. The hotel did not want to compensate us in any way. "

"My wife, kids, and I just got back from a weeks saty at Kantenah Family Selection. This was our first time at this resort. Our expectations were far exceeded. The property is beaautiful and so well kept up. The staff is always working hard to keep this place beautiful. I would have to say the best part of our trip was the excellent service. The staff was so kind and accomodating. They really go out of thier way to make your stay memorable. We plan to come back as soon as we can."

"The pool is amazing! Top notch hotel. Enrique, buffet waiter, is the best. The only downfall to this hotel is reservations to restaurants. You can only make one reservation per day and most reservations are already full. We could only get reservations at restaurants at the end of our stay because every other day was full. "

"Soda dispenser and modelo self service at each pool an improvement "

"The property is so clean and kept up. All the staff are amazing. The food is delicious. "

"In comparison to other AI resorts we’ve experienced better. Not much for teenagers to do in the evening. Restaurants were OK. Wish they would take reservations. Seems like that would be a better way to do. The rooms are small but clean. Best experience was over on the heaven side, but need to be 18+ to be over there. Security was very strict about wristbands where it was almost strange. Making you show or scan a wristband for no apparent reason. Most of the staff was fantastic. Also found it odd they charged for so many of the activities like bowling, laser tag, etc. other resorts have been to all of that is part of it."