Find hotels in Renaissance Ter, Oceanside

"Step rise in pool is not safe. Pool railing is not safe. I was unable to get out of pool. When office was notified entire staff laughed at me. Maintenance helped me by getting 2 2 inch boards to use to get out. Railing was unusually short to sidewalk. Forst step was a 6 inch rise. 2nd and 3rd steps were 11 inch rise each. . I know ADA requirements are 4 to 7 inches. Owners did not seemed concerned at all. I specifically rented this hotel for 4 weeks so i could use the pool for walking excerise. I was unable and felt as if hotel did not care. Also chair lift was completely rusted and appeared ti not be working."

"Great courtyard area with pool and adult spa. Direct access to the beach and great dining choices in walking distance. "

"It was great"

"The room was clean overall. Bedding was not stripped/checked as one of the beds (2 beds in room) smelled faintly like urine. I also received the wrong room that I booked. I ordered a non-smoking room with one queen bed. Was placed into a two bed room that circulated smoke smell heavily!"

"Our stay was great! The kids loved the pool area and the room was clean upon check in. There were some renovations being done in the office area so the new office area was still accommodating. The only downside was that the laundry room was not in working order. The washers worked fine but the dryers did not have any heat in them so our clothes had to be taken off site near the airport for drying, after multiple times of trying to dry our loads. I didn't know the hotel went through a third party so by the time i had to go to the airport, i was told by staff that someone could've came to fix it."

"We had a great time! Beautiful place."

"Good location, clean, friendly staff"

"The rooms were big, morning staff was great, there IS breakfast, and it IS close to the beach. However the night staff was terrible and even actively hostile, the amenity fee was a surprise and included different things depending on who you talk to, and pedestrian access was unsafe especially if you have kids or people who struggle with mobility. "

"Spa was much needed and has excellent amenities. Our little one’s absolutely loved the pool with the slide! Very family friendly."