Puuwai Vacations from ￥62,451

The staff was great! The actual hotel was being remodeled during my stay and the rooms shown on the website were not all up to date. Kauai gets a lot of rain and the hallway ceiling connecting the different buildings were leaking leading to wet carpets. Although it was being renovated, a notice of the current construction, closure of one of the restaurants and condition of the hotel should have been transparent.

Everything was great during our stay. But I’ve been trying to reach them for almost a week to get my itemized receipt, but all my messages go unanswered. They clearly couldn’t care less after you are done paying them. Before your stay, they will promptly answer any and all messages. After they get your money, they won’t respond to you

The room was really clean the amenities within the room were great!

Room was too outdated. Staff were fantastic, Didn’t have to use the hot tub and spa. Parking charges is ridiculously expensive although knew that per booking. Enjoyed the breakfast buffet every day to start our day and had a great time mainly relaxing by the pool and walks on the beach.