Search Town Houses in Hanapepe

"The staff is very friendly and always welcoming to guests. They were very informative and helpful. Our room was generally clean and maintained well, but both of the beds smelled super mildewy. Housekeeping does not make daily rounds and will only clean rooms if you stay at least 5 nights. Additionally, there are no elevators and isn't very handicap friendly with no ramps. Stairs are the only way to access between the three floor buildings; so be"

"New updated rooms. Great amenities throughout the hotel. Great staff"

"Ocean front home with restaurant on site. Beach is not maintained and pool / hot tub hours are restricted to daylight hours only. Restaurant is adequate. Staff do their jobs well but never felt like our business was appreciated. Our home was quickly infested with ants when we left food out overnight. (In containers) maintenance responded and took care of the problem. Free parking close to cabin was a nice touch. Property is close to great hiking and sightseeing in Waimea canyon. "

"Everything was beautiful. My only issue was when sitting at the pool, I love a staff member to wait on me. The waiter told us about the QR code to view the menu but never came back to take our order. Instead, I had to walk to the bar to order myself and then go back to pick it up. Yes, the walking is good for me -- but I'm on vacation at an expensive resort -- please pamper me. "

"Solid for a Hilton Garden Inn. If you're expecting a resort, you won't find it. But it's great place if you're honest with expectations. Great location for families with beach and playgrounds steps away. "

"It had everything we needed for our family!"

"This was our second stay at this particular resort and it was lovely other than the weather. "

"Pretty clean but dated. No kitchen. Small fridge. Cafes nearby. Good enough for a late night arrival. Bring ear plugs! "

"My husband & I booked a villa for a month-long stay. He has residual physically difficulties as a result of strokes he suffered in 2006.The first several days were highly stressful. I specifically selected a villa with a roll-in shower. Prior to our departure from CT, I called to confirm the bathroom in our villa was handicap accessible with a roll-in shower. I was advised the reservation did not include these requirements. The reservation was updated to include the requirement. Upon check-in we were advised we were assigned temporary accommodations (2 days) until a unit with a roll-in shower would be available. The villa we moved to on the 3rd day also DID NOT have a roll-in shower. A step-up/in shower is not safe for him. We contacted the front desk to have a supervisor witness the unsafety of him entering & exiting the shower. The maintenance staff made every effort to make the shower in the villa safe but could not. Ultimately, we were moved to a 3rd (upgraded) villa in a much nicer (quieter) section with the required bathroom accommodations. After the accommodation issues were resolved the remainder of the stay was highly pleasant. The front end & maintenance staff were very professional & responsive. The cleaning staff did a good job & was also very pleasant. The property & villas are well maintained & pretty."