パーネル ホテル

「Breakfast was great」

「出張で利用しました。ホテルのフロントで翌日のタクシー予約を頼んだが、当日になってみると手配されていませんでした。再び、タクシー手配を依頼したが、ロビーで1時間も待つ羽目になりました。スケジュールに余裕をもって行動していたが、仕事に遅れていたらと思うとゾッとします。Uberを使うべきでした。」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「We stayed for the night and everything worked and the room was clean and the AC was good」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「Worst rental company in rental business! They dont know how to run the business and notify their clients! They made us wait for hours and then rejected to give us the car! I would never do business with them again」

「The lobby area is updated and lovely . The room ,however , was dark and carpet wet from something . Maybe a spilled glass of fluid, maybe pet something .」

「Overall this hotel is nice, our room was large, spacious and modern however there were issues that would make us never return. Charging for WiFi. I understand it was only $10 but what a ridiculous money grab. I can't remember the last time I stayed in a hotel especially in America and had to pay for Wi-Fi. Second, We stayed for a lacrosse tournament. There is nothing better than coming back to a clean and refreshed room after being outside for 10 hours however housekeeping severely lacked. Our...

「Beautiful spacious rooms with a mini kitchen that was already stalked with plates, cups, utensils, etc. The pool, gym, and outside seating area were all very nice, and the free breakfast was yummy. Staff were also very friendly and accommodating. I highly recommend this hotel.」

「Excellent breakfast and friendly staff」