マウントウォシントン ホテル

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「A」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「1日目だけ」

「Ordered a Western omelet and was served a plain omelet. When I explained what a Western omelet includes, the server insisted ham was an extra $2 and clearly had no idea what I was referring to. The interaction made it obvious they weren’t familiar with the item at all even though its on the menu. It was late, we didn’t have time to argue, and the whole experience was frustrating and not worth the effort.」

「Clean room, staff and cleaners were great」

「Decent stay. Staff member didn’t offer or ask if parking pass was needed, even though they are known to tow. She could have been better (dark hair with red/blonde highlights—Indian/Spanish) 」

「Perfect」

「All great」

「Great place to stay. The set up is gorgeous and very spacious for two people. Bathroom is huge. The kitchen area is well stocked.」

「Zach at the front desk was very helpful, professional, and kind. He helped make our stay a good one. Thank you」

「.」

「Had to check out early due to the excessive noise from the room next to me staff was not helpful in handling the situation」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「Check-in time at 4 is apparently optional. Was like sitting in an airport with the number of people waiting for rooms for hours. Took us two hours to get our room. Was awoken in the middle of the night by our neighbors who sounded like they were in the room with us yelling - this is not a motel! Will absolutely never stay here again - was overpriced and just all around bad experience.」