クロスキーズ ホテル

「The property was clean, breakfast was good, room was clean, and staff was helpful!」

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「Great staff」

「It was great experience for me and my family」

「1日目だけ」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「Everything was pretty good. Only thing I have to brag about was the shower floor had hair on it other than that it was great.」

「We had our teenagers with us and 2 rooms. Housekeeping barged in on us, knocking and opening our room at 8:30 am after being out late at a concert, checkout is at noon and they woke us up! Bathroom was very dirty, dark hair everywhere and toilet was gross. Bathroom exhaust fan doesn’t work. We should have inspected better upon arrival but were pressed for time getting to our concert and only dropped out stuff off and went right to the venue. I complained to the front desk at checkout and they...

「Great stay」

「So clean!! Room was very quiet. Front desk staff was very nice.」

「This property is dated. They claimed our initial room was renovated but the toilet would not flush properly, and we had to change rooms. We brought food in and asked for spoons and forks, they only had spoons… I wanted to do some laundry, they had no detergent… Manager was uncaring when we were checking out. So glad I know I’ll never stay at this dump again. Two stars only because bed was comfortable and breakfast was decent.」

「Great room nice breakfast」

「Clean room」

「Elevator was out of service and we were put on the 5th floor. The hotel doesn’t seem to be kept up and quite a few people just hanging out behind the hotel in the parking lot.」

「it was okay at best」