プンタ・サム・ビーチ周辺のホテル

「Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.」

「We had the most amazing time !!!! I strongly recommend this hotel. Service and food are impecable!!! And also the rooms and the hotel I. General is extremely clean and I am usually a VERY picky person about cleanliness. We are definitely going back very soon! Pedro and Alejandra are outstanding and you can tell they’re doing an excellent job with the staff. The food is delicious and you feel in Michelin star restaurant every single time. STRONG RECOMMENDATION」

「Was our first time at this resort and it far exceeded our expectations. Staff was very friendly and helpful. Food was very good and in general all the amenities provided were exceptional. We went as a family of four with our two seven year olds. They had activities at the kids club everyday and was a highlight of the kids experience. Great balance between kids activities and adults.」

「The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

「WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.」

「イスラムヘーレス　ゾエトリーホテルに2日目宿泊するため立地、港へのアクセスからこのホテルを利用しました。 スタッフの対応・サービスはまずまずでした。言語の伝わりやすさ（英語）スムーズでした。 部屋の快適さ・綺麗さはいまいちでした。カビ臭かったです。お風呂・洗面所まわりの清潔さがいまいちでした。 オールインクルーシブで予約したのですが、満足度はまぁまぁ良いです。ホテルへ到着した夜ご飯の際、テーブルクロスやお皿等の汚れが気になりました。 今回は到着した日の夜1泊のみの利用でした。ホテルのトータル満足度は、まずまずです。潔癖の方は要検討してから予約することをおすすめします。潔癖以外の方は大きな問題はないホテルです。」

「Clean adequate. Manager was helpful. Only one towel in bathroom. No chair. Did not get the room I booked. 」

「Fue horrible, mande a mi familia, el persona del lugar no estaba casi nunca en el hotel, cuando estaban no hacían caso. A la entrada sólo dieron un rollo de papel higiénico y nunca dieron más. El entorno es inseguro, abandonado en una zona peligrosa. El precio fue muy alto para lo que vale. No se otorgo factura, el responsable del hotel quería que pagáramos más dinero para generar la factura, cuando los impuestos se habían pagado por anticipado a hoteles.com , en el sitio de hoteles.com no se...

「Las instalaciones, con múltiples restaurantes de especialidades y servicio de bufette, bares, amenidades y ambientes, así como actividades de esparcimiento. La ubicación es fabulosa, en Playa mujeres, con arena blanca y el característico y hermoso mar del Caribe mexicano. La gente que ahí labora es maravillosa, amable, atenta y servicial, siempre dispuestos a atender lasta la menor necesidad. Verdaderamente, pasamos un tiempo maravilloso en el hotel. Muchas felicidades es uno de los hoteles más...