プロバンス ホテル

「The staff was great but my Expedia reservation somehow didn’t get thru to the Hotel. I had made the reservation in December as the price was reasonable. Upon trying to check in the hotel claimed it wasn’t in the system. The employee was trying his best to figure it out but the manager said it was my responsibility to contact Expedia myself. I ended up staying at their current price which was double the Dec pricing and the place is a dump. 」

「Room was clean.」

「Low power wifi. Room is fine. 」

「深夜の到着でも」

「新築ホテルで快適に過ごせました」

「空港からシャトルバスを2回使えるとあったが実際はUberの手配をするだけなので英語ができなければまず電話での成立は不可能です。客席のすぐ近くで0時迄大音響で音楽をかけておりましたがそのようなお店なのかホテルも苦情を言ってくれる事はありませんでした。寝不足必至です。」

「The staff was excellent. Also, the cat at the entrance was very soothing. However, I wish they had tissues available.」

「Great」

「丁寧な対応でした。」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「Filthy hotel」

「Customer Service is average, carry your own towel, body lotion, body wash before you go this hotel and carry food as well. There is a no vending machine. Just only coffee machine there breakfast not available. Room empty then furniture.」

「The check in person was very pleasant and helpful. The room was very nice and the bed was quite comfortable. Breakfast was delicious. The shuttle service provided by the hotel is a great added bonus. 」