Find Historic Hotels in Provence, AZ

"The front desk staff was very nice, which made up for the 2 hour wait to check in. The room was comfortable and clean but not well maintained. The bathtub had paint peeling from the floor exposing rust, the faucet handle was loose and not easy to turn on, towels were very small and scratchy not soft at all. The handles for the sink were not secure to the countertop. The hot tub was nice and hot but the bubble jets did not work, there were used towels left everywhere around the pool. Then the free breakfast was very limited and the area unkept and not clean with very cheap paper plates that were not strong enough to hold a bagel. If I had not been completely exhausted after a 25 mile bicycle ride that day I would have just cancelled my reservation after the first hour of waiting for my room. "

"Pool was amazing. I wish they still had bath robes in the rooms. "

"Flights were cancelled needed somewhere to stay. Nice place and everyone was extremely nice"

"The staff at this location is amazing! Friendly and service-oriented!"

"The morning front desk personnel were very rude to customers including myself when asking questions. Over a conversation with another guest and (Deon) he spoke so rude if I were the guest I would have checked out right then. All the other staff were great. Good restaurant good pool good shuttle. "

"no so many things missing and food was cold "

"Small room, clean "

"The photos are so misleading. This hotel is old, outdated, and not in good condition. The area feels very unsafe. Homeless people and shady activity in the surrounding streets. Nearby parking is $30-45 per day. Do not come here. "

"Really cool and great place to stay in downtown Phoenix! Love the artsy vibes, the bar and lobby area. So cool. Will go back "