Find hotels near Portal Maya, Playa del Carmen from ￥7,129

"I was not able to stay at the hotel because the US state department advised Americans not to visit Mexico at the time of my reservation. The cartels were fighting at the time . I felt unsafe and the hotel would not refund my money."

"One of the rooms was unclean, with blood on the bed, walls, and doorknob. The staff claimed it was likely paint, but it didn't look like paint. There was broken glass on the floor (not safe for our kid), and the staff refused to inspect it or replace the room. We were relocated to another room for just one night, but we'll have to return the next evening. Deciding that the hotel didn't seem safe, we checked out and searched for another hotel. I won't recommend this hotel to others. "

"No and the pool was beat"

"Everything was well kept, food was really good for an all inclusive. "

"Great vibe. Food was great too. "

"Condo well located- short walk to shops, beach, restaurants and groceries. Staff was great! Our only issue was that we stayed for 2 months and our unit lacked cooking utensils."

"We had a great time, the apartment was quite spacious (perhaps the wardrobe was too small) and the level of cleanliness was really good. Breakfast in the morning was excellent and the use of the parking convenient (although very steep!). The staff was friendly and professional. We would recommend it to anyone who isn't bothered by the constant noise of people and music which does not come from the hotel but from the immediate vicinity of the promenade."

"Room was listed as ocean view on the name of the room,it's actually a partial ocean view which was disappointing. Pool was cloudy and full of sand.Wifi constantly disconnecting and weak signal.other then that the rooms were clean and staff friendly.good area"

"Amazing all around, food, property and staff were top notch! Would definitely go back!!"