Find hotels near Portal Maya, Playa del Carmen from ￥4,653

"Very Very good!!"

"Excellent, clean rooms nice staff nice pool"

"Everything there was 5 stars across the board"

"Resort is very updated and well kept-very nice and helpful staff, very clean and beautiful the only negative, which was no fault of the hotels, was the seaweed! it stunk so bad we didnt use the balcony we upgraded t, nor did we want to go to the bar because of the smell "

"This was the perfect spot for my first solo international trip! The property is quaint, charming and has great views. This cute boutique hotel is just around the corner from Quinta Avenida where all the action is, yet the property itself is very quiet. I’ve honestly never slept better. The staff is so kind and helpful! I was here for a week celebrating my 40th birthday. The staff was sure to wish me a happy birthday and even left me this adorable little birthday cake towel art when I got back! They all remembered me by name and engaged with me kindly. I felt safe and secure the entire time as staff is constantly monitoring (in a positive way) I really enjoyed my little balcony with a hammock and opted for the breakfast most mornings to enjoy out on it. Staff members are constantly cleaning and maintaining the premises so very clean and aesthetically pleasing. Keep in mind that this hotel is on the beach, however, it’s not a part of the beach where you can swim. It’s nice for lounging and hanging out by the pool but if you want the beach, Playa Mamitas is a short walk away. Sargasso is pretty unavoidable this time of year so keep in mind that it’s everywhere. Some places have the capacity to maintain it better than others. This property is unable to manage it because of the nook that it’s tucked into. This didn’t hinder my ability to enjoy the property. Like I said, I would just walk on over to either the Hilton’s beach or playa Mamitas to swim in the ocean. Highly recommend!"

"The Hyatt Vivid Playa Del Carmen is a great property. The rooms were big and clean. We even had a jacuzzi in our room. The pools were great and the activities were fun. The staff were all friendly and willing to help. There were plenty of restaurants to choose from, and the food was good."

"Great food, perfect location, staff had great attention to detail. Pools are clean, the entire property was very clean. beach view was fantastic. 5th Ave is a block away. "

"Buena ubicación… buena atención del personal"

"Check in super smooth and efficient and everything worked perfectly . In not sure why it doesnt have a higher rating . Staff was great . I dont have anything negative to say. Great job"