プレイノのアパート

「Here’s a polished version that includes the additional details and ends with the refund issue: I had a very disappointing experience with this property. When I arrived at the scheduled check-in time, the apartment was not ready for guests. The host acknowledged that it was not prepared, which was unacceptable after I had traveled expecting to check in on time. We had an event to attend at 7:00 PM, but around 5:30 PM the host informed us that a cleaning crew had just arrived and that it would...

「Great stay」

「This place was terrible. Primary bed was broken, couch was broken, mold in the shower, rust completely inside and outside of the coffee pot. Entry is really complicated, there are 3-4 different gates all with different gate codes and we didn’t receive the right codes to get in. No one will ever answer the phone, you can only email and when I told them everything wrong and that I didn’t want to stay there because beds were terrible and everything was broken, dirty and not cared for they refused...

「Loved the place. It was clean and ready to go. Pool and hot tub were just outside and the onsite gym was clean and fun. Would recommend this place to anyone. Such a great value and quiet space with access to everything.」

「The place was clean and well stocked. The pool was nice.」

「Location was great. Check in was great. Dishes were dirty. Bed was small (not sure it’s even a queen, pretty sure it’s a full). Bed has one side that is very warn and one side that is not; over all bed is very uncomfortable and also has a plastic sound. Pillows were flat- extremely old. White towels were dingy, did not feel clean. Nothing to sit on out on the patio either. I would say very classic of “you get what you pay for”.」

「Do not stay here. I rented this property for a weekend with family, only to find out that it was a scam!!! I emailed the host twice, called the number provided and tried to contact the property manager with no response. Finally I contacted VRBO -while I was driving to the city 5 hours away only to find out I will have to stay somewhere else not of my choosing- (two hotel rooms) so our family was split up. However, the rep was nice and tried to be helpful, it was not what I had paid for and now I...

「We loved our stay! There were 6 of us who stayed for one night for crafts and a girls night. Parking was easy for one car. It was much less convenient for the second car. Would recommend carpooling! Area was great. Apartment was very clean. The host was very responsive to messages. Would stay here again!」