「Here’s a polished version that includes the additional details and ends with the refund issue:
I had a very disappointing experience with this property. When I arrived at the scheduled check-in time, the apartment was not ready for guests. The host acknowledged that it was not prepared, which was unacceptable after I had traveled expecting to check in on time.
We had an event to attend at 7:00 PM, but around 5:30 PM the host informed us that a cleaning crew had just arrived and that it would...
「Here’s a polished version that includes the additional details and ends with the refund issue:
I had a very disappointing experience with this property. When I arrived at the scheduled check-in time, the apartment was not ready for guests. The host acknowledged that it was not prepared, which was unacceptable after I had traveled expecting to check in on time.
We had an event to attend at 7:00 PM, but around 5:30 PM the host informed us that a cleaning crew had just arrived and that it would...
Wendy