「The hotel was clean, the restaurant staff were very helpful, food was excellent and everything would have been perfect until the morning I checked out. The lady who assisted me was not pleasant, had difficulty making eye contact, and did not explain why I had to pay an extra $44 for parking. The only excuse I got was, “that’s what they charge”. I would have appreciated clarification and/or a more detailed explanation. I would highly suggest putting someone more pleasant in her position.」
「The hotel was clean, the restaurant staff were very helpful, food was excellent and everything would have been perfect until the morning I checked out. The lady who assisted me was not pleasant, had difficulty making eye contact, and did not explain why I had to pay an extra $44 for parking. The only excuse I got was, “that’s what they charge”. I would have appreciated clarification and/or a more detailed explanation. I would highly suggest putting someone more pleasant in her position.」
Andrea