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「The property was very clean and the staff was very nice. Breakfast was delicious 」

「The floor in my room was not mopped,I stayed for 4 nights and during that time my room was not serviced at all during my stay.My trashed was not change,no new sheets on the bed.And toiletrees were not stocked.Floor was not mopped.For the priced I paid, I would imagine that would have a clean and proper stocked amenities in my room.Very disappointed!!!」

「All good 」

「Arrived a bit early and our room was ready. Everything was clean and the AC worked well. Pool looked nice, didn't get to use it. Loved having the Lemon Bar right there and just a short walk to the beach. Loved the charm of the property and vibe of Neptune... well definitely be back for a longer stay. If i had one wish, it would be that room keys also worked on the sliding doors so that you could exit and lock from the back. 」

「Berry good 」

「This is a beautiful and clean hotel. We wished we could have stayed longer. Great staff and the rooms were very clean and the bed was comfortable. They even had a laundry room that we could use. I will be looking for TownePlace Suites from now on.」

「Didn’t eat breakfast. Restaurant needs a few more healthly options. 」

「Enjoyed our stay. Breakfast is included but not many options. The hotel is close to downtown and many places we visited.」

「Great location」

「It was a decent and clean hotel for the price, since I only needed a place to sleep and freshen up. Would stay again as long as price remains reasonable at around $100.」

「Not sure why I ever stay at any other hotel chain other than the Holiday Inn express! Pretty much can always guarantee extremely comfortable beds and pillows, and a great breakfast! The staff was wonderful for the most part and extremely helpful!」

「I wish I could remember the name of the gentleman who checked us in because he was wonderful! The property is undergoing some refurbs and updates - so there are some growing pains - but we were given a newly renovated room on a top floor and it was beautiful. And the property is in a perfect location to park the car and walk around all weekend. We would highly recommend!」

「Clean hotel for not being upgraded in a while- only issues were loud guest in parking lot and the WiFi is really weak」

「Great stay and breakfast 」

「Breakfast was amazing, plenty of options. Parking was great as well multiple spaces open and available even for a crowded area.」

「About a mile walk from the main part of town, but we thought that was a plus. Beach was beautiful, with reasonably priced chairs and umbrella rentals available. The room was recently updated and clean. I wish the pool was farther away from the building so it would receive more sun during the ladder part of the day. Jax Beach is a cool little beach town. Pleasantly surprised. 」

「The location was ideal, right on the ocean and walkable to many bars and restaurants and Walgreens. The breakfast was great and lasted until 10 am. Parking was essy, which is huge at the beach. Beds were comfortable, tv was large and balcony was awesome overlooking the beach.」

「Easy parking with security cameras. The breakfast area at 8.30 was packed, no place to seat, as well no food was left. Nothing like hot meal provided. Very poor limited choice. Beds were clean. Bathroom need a serious update, faucets, shower head, all looks very tired. 」