セント オーガスティンの四つ星ホテル

「It's a decent hotel in a good location but was rather disappointed they changed $24 a day just to park at the hotel. Never seen that nonsense before. Breakfast buffet was a little disappointing also.」

「Our stay at Casa Monica was extremely disappointing. While the hotel is advertised as a luxury property, it was not managed like one. The customer service was neglectful, and our concerns were not handled with the level of care you would expect from a hotel of this caliber. To make matters worse, there was loud construction noise every day of our stay, making it difficult to relax or enjoy the hotel. There was also a strong mold smell throughout the hotel that made the environment feel...

「Our room was in desperate need of a makeover. The tub was all scratched up and the towel bar was missing. The wall paper was peeling. There was a knob missing on the credenza, I later found the knob stuffed into an extremely dusty cubby in the desk. The lobby smell was overwhelming with air fresheners. We were able to get an early check in (1.5 hours early), perhaps the room was our punishment for an early check in. Very disappointed, not worth the price!」

「We like the room very clean and the staff very friendly」

「This is an amazing property and the rooms are so comfortable and well appointed. The staff here are so helpful and kind. We loved loved loved our stay here and we will be back!」

「Condo was very large. Bedding was great. Trek to the beach was a rough experience over the dunes. This could be very rough for some. Entry hallway had cracked tile and doors were missing from laundry. Kitchen and dining room light didn’t work. Pools were very nice and clean. Beach towels, shampoo, conditioner and shower gel were supplied. Location was close to everything. Great spot.」

「This was a great place to stay. The host was easy to contact upon arrival and everything was there as was stated. The bed is a sleep number bed, which was better than many hotel beds we’ve slept in. My biggest complaint is that the A/C is governed to only go down to 70 degrees. When it’s still 80 degrees at night and the humidity is 90%, 70 doesn’t really cut it very well, I wound have liked it to at least go down to 68. Most of the condo was very clean but the washer/dryer was not. My husband...