「Staff wasn’t what I would call helpful. My 19 yr old student was travelling across the country. Arrived late, after midnight and travelling all day: when she arrived they wouldn’t allow her to check in without a credit card. Everything was prepaid. My daughter called me, 3:30am. I tried to give my credit card over the phone to pay incidentals, she wouldn’t allow it. Not good enough given the circumstances of her travel. Students don’t all have credit cards. 」
「Staff wasn’t what I would call helpful. My 19 yr old student was travelling across the country. Arrived late, after midnight and travelling all day: when she arrived they wouldn’t allow her to check in without a credit card. Everything was prepaid. My daughter called me, 3:30am. I tried to give my credit card over the phone to pay incidentals, she wouldn’t allow it. Not good enough given the circumstances of her travel. Students don’t all have credit cards. 」
Emma