The Westin Ottawa

Property class: 4

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Located close to Rogers Centre Ottawa and Byward Market Square, The Westin Ottawa provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour business center.
The current price is ￥24,811
￥29,718 total
includes taxes & fees
Oct 30 - Oct 31

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, two chairs, a small table, and a view of the cityscape.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(123 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, a lamp, and a view of the city.

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(89 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, two chairs, a small table, and a view of the cityscape.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, a lamp, and a view of the city.

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(36 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, a lamp, and a view of the city.

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

A hotel room with a large window, a flat-screen TV, a desk with a chair, a sofa, and a lamp.

Junior Suite, 1 King Bed with Sofa bed (View)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Downtown Ottawa neighborhood, The Westin Ottawa is connected to a rail/subway station. Canadian War Museum and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Rideau Canal and Rogers Centre Ottawa are two other places to visit that come recommended. Visit our Ottawa travel guide
Map
K1N 9H4, ON, Ottawa, 11 Colonel By Dr

What's nearby

  • A modern glass building with a unique geometric design, surrounded by trees and other urban structures.
    Rogers Centre Ottawa
    1 min walk - 0.0 km
  • A canal with boats, a bridge, and historic buildings with green roofs.
    Rideau Canal
    1 min walk - 0.0 km
  • A street with The Grand, The Aldeburiner, and The Pour House.
    Byward Market Square
    5 min walk - 0.5 km
  • A historic building with classical architecture, a statue, and a well-maintained lawn.
    University of Ottawa
    5 min walk - 0.5 km
  • A historic building with a clock tower and a green roof.
    Parliament Hill
    7 min walk - 0.6 km

Getting around

  • Rideau Station
    4 min walk
  • Ottawa Station
    5 min drive
  • Ottawa International Airport (YOW)
    16 min drive

Restaurants

  • Dining Hall
    6 min walk
  • Shanghai 360
    5 min walk
  • Starbucks
    3 min walk
  • JOEY Rideau
    2 min walk
  • The Highlander Pub
    5 min walk

About this property

The Westin Ottawa

  • Upscale hotel near Rideau Canal
  • Located close to Rogers Centre Ottawa and Byward Market Square, The Westin Ottawa provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour business center.
  • You'll also find perks like:
    • An indoor pool
    • Limo/town car service, breakfast (surcharge), and bike rentals
    • Valet parking (surcharge), an electric car charging station, and express check-out
    • Express check-in, a front-desk safe, and a porter/bellhop
    • Guest reviews speak highly of the helpful staff and proximity to shopping
  • Room features
  • All 492 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
  • Other amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with tubs or showers and free toiletries
    • 50-inch HDTVs with cable channels
    • Recycling, refrigerators, and on-request microwaves

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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 33 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 62 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 26 2026 to December 1 2026 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Westin Ottawa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at The Westin Ottawa?

As of Oct 3, 2026, prices found for a 1-night stay for 2 adults at The Westin Ottawa on Oct 30, 2026 start from ￥24,811, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Ottawa pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Valet parking is available for CAD 62 per day.

What time is check-in at The Westin Ottawa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Ottawa?

Check-out is at noon. Late check-out is available for CAD 50 (subject to availability).

Where is The Westin Ottawa located?

Located in Downtown Ottawa, this hotel is steps from Rideau Canal and Rogers Centre Ottawa. University of Ottawa and Byward Market Square are also within 10 minutes. Rideau Station is only a 4-minute walk and Parliament Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Ottawa Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 719 out of 1081 reviews
Rating 8 - Good. 202 out of 1081 reviews
Rating 6 - Okay. 101 out of 1081 reviews
Rating 4 - Poor. 30 out of 1081 reviews
Rating 2 - Terrible. 29 out of 1081 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Large, clean rooms.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely come back to this place in the future! I really liked the price that includes everything you will need and even more such as pool/fitness/spa/hottub. To compare with different popular tourist destinations, this hotel has really cheap price with a great service!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Byward Market, Rideau Center if you like to shop. Many spots to check out for dinner. Room was clean but dated a bit.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under construction however the staff was very considerate of this and ensured that the noise wouldn't impact my stay - which it did not. The room was basic but clean.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay in the heart of downtown Ottawa
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has some renovations going on but it wasn’t very disruptive. Nice hotel and location is perfect with access to Rideau center.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room super clean, staff super nice and professionnal, deliiiiiciiiiiious breakfast and roomservice. Would 100% recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is undergoing some remodeling but we found the detours easy to navigate including the 3rd floor check in desk. Room was clean and freshly renovated with a gorgeous city view of the Byward market. Pool and hot tub area very beautiful with city views as well. Staff were friendly. No issues at all. Appreciated the 24/7 room service!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities, like shopping, tourist attractions, and located right along the Rideau Canal with public transit. Staffs were great and attentive if you had any questions or concerns. Property is well maintained and clean.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of the city. Walking distance to shopping, restaurants and most city attractions. Staff were very accommodating. Rooms were spacious and well appointed.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Nice hotel Great location But they were also under construction. Most of the lobby was boarded off and there was loud construction noise in the room during the day. Getting to and from the parking garage was very confusing and the hotel did NOTHING to help.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible and accommodating. Thanks so much!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was under renovations. But overall okay. Parking was easy. We did self park. Hotel restaurant was expensive. They have a Starbucks but do not take gift cards or the App. The room was clean and no complaints
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly staff and well located, direct access to the mall and close to restaurants & attractions
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great all around and the location puts it over the top.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Great location( except for the cig.butts and homeless dirt close to the entrance. Front desk Staff OK. The cleaning staff was great. Room was specious.. There was nothing outstanding , just another hotel.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly renovated room was a nice surprise, as we had been disappointed last time we stayed at how outdated and in need of repair room was, especially the washroom. The lobby is still being redone, so check in was done on the 2nd floor. Some furniture in the hallway leading to the elevators were dusty. Overall the stay was comfortable and the Westin staff were friendly and helpful. The Westin is in a great location to the Rideau centre, Byward Market, Parliament, and museums. The parking facility is attached to the Rideau centre. It is a wonderful place to stay in Ottawa! I am sure once the renovations are completed, it will provide an even better hotel stay experience!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff are always friendly and welcoming - Room was great and a great location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, location and service.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location convenient for shopping and dining.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and amazing rooms. Great location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Staff great, view fantastic, connected to the mall
Stayed 1 night in Jan 2026