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"The hotel has very good location to shopping place and restaurants. It also has subway exit to the hotel as well. The staff is very helpful and polite. Our family really enjoy the place. "

"Very close to the Dotonbori district"

"Great hotel compared to previous hotels that I’ve stayed at. Very convenient location and the staff were all very nice. The room had lots of amenities and provided pajamas which were very comfy."

"Not welcoming staff. Sadly a female staff who stands by the check in machine wasn’t helpful at all, she didn’t let me go to the counter either. It would be nicer to see someone with welcoming attitude when we arrive in the hotel. It’s was my first time using this hotel, of course I don’t know what to do, perhaps little support and smile can help. This hotel has a Japanese style public bath included (free of charge) which is very nice. Good location. "

"The hotel is located at the centre area of Umeda which is closed to access nearby department stores and shops. It would be better if the more food varieties can be offered in breakfast. "

"中央冷氣空調系統，無法調整，房間悶熱，詢問前枱人員建議我們打開房間窗戶！ 除了冷氣問題，其他一切都很好，早餐選擇多且新鮮美味，有送點心卷傍晚時段使用，另有小點心bar和飲料下午時段供房客免費使用。 地點很好，樓下就是藥妝店和lawson 如果下次再去環球影城是冬天時段會考累再次入住~"

"Great overall."

"Wonderful hotel and the staff were very friendly and accommodating! Will be my go to hotel in Osaka. "

"Very close to shops and markets, walkable"