"Helpful and very accommodating staff. Forgotten to leave our dirty towel basket out before cut off and we were able to ask for fresh towels and water for the night with no issue. Also received complementary vouchers to redeem drinks during their happy hour."
"Love staying here every year! The staff are super helpful and speak english very well. What I like most about this hotel is that it is located in Links Umeda. There are so many places to shop without leaving the hotel building. The restaurants and food options are incredible!"
"This hotel is absolutely for tourist. Because most of the guests who stay here are Non-Japanese, this is probably the modern tourist hotel. All the front desk staffs speak English well enough to understand. Location is very good as everything that we wanted were near—- shopping, dotonbori, and hobby stores like jungle. However, train station is not close. So there is little walk to it. In addition, room is very small for 4 people. Overall, experience is excellent and can’t complain."
"The front desk team were amazing with helping me get my luggage transfer sorted. All very helpful and attentive. I would definitely return and recommend this place to friends"
"We had a great stay. Hotel was centrally located, with easy access to trains and Dontunburi. The large junior suite easily accommodated our family of four."
"Location, location, location. Excellent location in osaka for a "home base". 5 minutes to the train station, 2 minutes to dontonbori, lot's of shops and restaurants close by. Easy day trips to Kyoto and Nara from this location."