Find Family Hotels in Northwest Rochester, NY

"This is not a perfect hotel, but you definitely get what you pay for! Very decent hotel with wonderful staff, it's legit. I had a suite room that was next to the elevator so there times where it was a little noisy, but for the most part I enjoyed the room; it was clean, it was spacious, comfortable, and it has everything that I needed and more. Free breakfast was very nice too, I really appreciated that. 🙂"

"Always a great experience"

"I enjoyed my stay here, the staff was friendly, it was quiet, the bed was comfortable and the exit was right next to my room for easy access to my vehicle. I would definitely stay here again."

"The room was clean but the place was actually getting remodeled so pipes were leaking water was everywhere so it wasn't somewhere that I wanted to be"

"It was cold breakfast. When I was getting coffee putting in creamer to coffee cup, because the creamer bottle plumper was tight, I was pushing it a little slow, the staff was passing by said ‘yeah take your time’ nothing wrong with that phrase, but I felt embarrassed because she wasn’t face me to say that, she was talking loudly to other guests sitting there… I will not stay there again."

"Not a luxury hotel but great value for the money! Breakfast variety and quality was wonderful with a personal touch from staff. Very welcoming and restful overall."

"Room was clean upon arrival, one of the house keepers had an attitude. the breakfast was okay, not much options, the hot tub was dirty the first day once i address it to staff they cleaned it and it was better. This is place I stay when visiting family. I have stayed here like 4 to5 times. I do recommend. "

"Our room had a very noisy HVAC system, no microwave oven and our floor had no ice machine. On top of that, the pool was closed."

"When I arrived, they told me they didn’t have a room for me due to construction closing down 2 of their floors. They magically found a room after i was googling new options in their lobby for 10 minutes. The room they gave me was 85 degrees and it couldn’t be adjusted. There were bugs in the bathroom and stains on the walls. The elevator worked 25% of their time. Disaster."