Find Resorts & Hotels with Spas in North Central Houston, TX

"The property was under construction. The housekeeping was not cleaning up after the construction crew. Whitney the night receptionist did not notify us that the elevator from the second floor to the third floor that was operating. However, when we got to the elevator, it had a sign that said use the elevator to the second floor and then walk to the third floor. We are handicapped. When we went to ask the receptionist about it she said oh you can use the elevator. Ignore the sign. So because she was too lazy to remove the sign she was making people walk from the second floor up the stairs to the third floor."

"Room was not clean, coffee machine was dirty, bathroom was not clean, refrigerator was not in good condition, gum was on the headboard and I did't enjoy my stay at all. Couldn't wait to leave. "

"Outstandingness: 3 minute subway ride to and from terminals. Check in was very understaffed and took too long. Staff was efficient though. Fairly dated hotel and small sundries shop which was not useful due to the long line to check in. Expensive due to location but worth it for convenience."

"EXC..."

"Great service. Our shuttle that was supposed to pick us up at the airport was delayed. I called the front desk and the receptionist actually came and got us himself. Room was clean and bed very comfortable. "