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「Comfortable, clean and quiet with a good coffee option! Shampoo and body wash were good quality. Excellent for cruise and airport stay. So nice to have a good bed and none of the scented carpet fresh or room sprays. Highly recommend. Didn’t use pool but looked nice. Breakfast was good for travelers. 」

「清潔で設備も過不足なく、スタッフも親切で笑顔いっぱいでした。 ほんの2泊の利用でしたが良い思い出になりました。ありがとうございました。」

「Good」

「While the staff members at the hotel were very excellent and always willing to help, the quality of the hotel was lacking. The hotel was very dirty, there was always food and trash on the floor in the hallways. Outside of the pool area, an animal kept pooping right near the water and it would be left on cleaned all afternoon. The bedrooms were also not serviced. We had a reservation for more than four nights and they only came once to get us new towels. We had to request new towels at the front...

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「I stayed at the Tru by Hilton Miami Airport South Blue Lagoon hotel on 21-22 September (Saturday evening). I arrived at the Miami Airport shuttle area (Doors 5-7) around 20:00, but the Tru/Home2 shuttle never arrived. The airport worker directing the shuttles around that area (Doors 5-7) said that she works two-hour shifts and had not seen the shuttle. She suggested I phone the hotel. I phoned and was informed that the shuttle was not operating. I then took a taxi. One reason why I chose this...