Front desk person has no personality. He had a stone cold bad personality. I wouldn’t stay here again because he was rude.
I love the bathroom layout. Toilet and shower are both separate to the wash basin, which makes it a bit more hygienic when we're washing our toddler's milk bottles. The staff were very friendly, helpful and knowledgeable about Kyoto and nearby towns, and can speak English. Breakfast was delicious, ...
Well designed and thoughtful of foreigners . Clean and nice .
Excellent service by the staff. Room was spacious and exceptionally clean. Shuttle to/from Karasuma Oike station is very convenient.
Beautiful and relaxing. The staff were great and the Onsen was incredible. Great location. The rooms are small but very nicely appointed with tatami mats and and soothing decor. Highly recommended. Would definitely stay here again.
Transport to anywhere in kyoto from here is really good. Staff is really helpful. We love everything here
Staff were simply amazing. Room was spotless, and cleaned daily. will definitely stay here again. I am a surgeon attending conference
Beautiful hotel right at the Kyoto train station. Plenty of restaurants and shops. Really convenient location. The room was larger than most and the beds were comfortable. Absolutely no complaints. The many concierge people were extremely helpful. Would stay there again in a heartbeat.
The room was a good size and the bed was comfortable. Great proximity to the shops, and train station.
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