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The room was spacious, and had a microwave, refrigerator and coffee maker. The location is great. There are lots of great restaurants nearby.
The staff was exceptional, and property location was excellent. One step away from Times Square.
We had originally booked to stay on the lower floors in the Palace but at the last minute decided to pay extra for the Towers. We had a truly wonderful stay. The double double room was ideal for a family of four. The coffee shop downstairs is beautiful and there is a Pret and a Starbucks just over ...
Clean, well located, good bathrooms. Rooms are small but comfortable
The elevator is super fast! Daily cleaning and change of bedsheets! Very near to everything in NYC!
Having it be our first time in New York, we found the people at the hotel very helpful and friendly. Our room was always clean and quiet. We loved staying there and would do so again on our next trip.
Good location in the city Staff very helpful and welcoming
Close to landmarks, beautiful lobby and rooms quiet and spacious when double bedded. But, no mini fridg. and no coffee machines
great location, so close to all the big tourist areas! rooms alot smaller than expected and sheets are not soft. the toilets dont work well, takes 2-3 flushes for even urine to full go away.
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