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「The property is amazing however front desk staff were not very friendly check in and check out.」

「Staff was extremely helpful and respectful」

「Reserved a room with 2 double beds. One bed had sand on the sheets over at least half of the bed. Desk clerk brought us fresh sheets that we put on. She stated she was going to tell the manager and see about a discount for us. When we checked out a different desk clerk mentioned again about a discount, we did not ask for one. We never got the discount.」

「Quiet and close to all beaches.」

「Amazing location and great facilities.」

「We were close to the pools and right on the beach.」

「The condo room in tower 2 was well designed and the kitchen had ample amenities to cook. The kiddie pool and lazy river in tower 2 were good. Tower two is convenient for pools and parking, but it requires crossing a road that can be busy at times to get to the beach. The building needs some repair (pool shower didn’t work and one of the hot tubs was unusable two days) and the management needs to communicate better. For example, one day we went to a scheduled children’s activity and found the...

「The elevators need to be clean on a daily basis.They really smell horrible. The carpet and room 402 could stand to be shampooed. Continental breakfast was terrible.Did not offer much a variety and the audacity to have microwave , jimmy dean sandwiches. Outside of that , it was okay for the price」

「Needs major upgrades!」

「This place was very outdated the breath is there you smelled horribly would not stay there again.」

「I liked how clean the "pet friendly" room was.」

「We did not receive housekeeping our entire stay. We had to go downstairs to get towels everyday and the housekeeper was on our floor. On Friday the hotel did not have hot water, the ice machine was broken on the 1st floor, the hotel had a weird smell, the ironing board was broken and broken my nail. We paid over $600 for a 3 nights stay and it was not worth the money.」

「The room was clean and comfortable. The staff was friendly and helpful We enjoyed our stay」

「Fair price and liked location to beach. Room was clean and accommodating with a nice hot breakfast included.」

「Todo bien」

「Soo much sand! I think a mini vacuum would have been nice.」

「Property is perfectly located and the beach is beautiful. I would have rated it higher, but the villa was very outdated. The laminated flooring was so damaged it was peeling up, and we couldn’t open the front door without calling maintenance. Several lights were also flickering throughout our stay.」

「This is our second time at Ocean Creek. The first time was in the North Tower, and everything was amazing. This time we had a smaller budget and stayed in one of the villas. The room was nice enough, but all of the outlets except one were extremely hard to access, making charging devices hard and one of the outlets in the kitchen did not work. The insulation is rather poor, I could clearly hear someone in a neighboring room snoring, and we could hear every step our upstairs neighbor took, late...

「The initial check in was fine. However, I was really disappointed when I asked for bedding for the pull out couch, and she told me, “we have no more pillows.” So, my child didn’t have a pillow. Then, when I was down in the lobby later, I saw another guest be given a pillow. The parking lot was filled. The place was incredibly dirty. This is a terrible place to go. Please avoid at all costs for your sake!」