Find Romantic Hotels in Mentor, OH

"The room was nice, most of the staff was great. Easy check in process, our room was ready. "

"Clean hotel, comfy beds, great continental breakfast and amazing staff. From Rose at check-in, Roger in maintenance and Tyrell in the breakfast area- friendly, helpful, personable and professional. "

"Big, clean rooms at a good price. Staff was wonderful. "

"From the valet to the housekeeping staff everyone at Cleveland Hotel indigo were extremely professional , welcoming and kind I will always book at this hotel when staying in downtown Cleveland"

"Love staying here for shows at Rocket Mortgage. Clean rooms, friendly staff and close to the venue. "

"There were no carts to transpot luggage to the room. We are 76. Hatd to carry some of our things"

"Our stay at the Westin Cleveland was extremely disappointing. The first room they put us in was clearly not cleaned properly — the tub had dirt and debris all over it and the shower wouldn’t even get hot. After complaining, they moved us to another room, which somehow wasn’t any better. The second bathroom had a hair sitting in the tub and the shower only got lukewarm. To make matters worse, the front desk staff was rude when we checked out, and when we tried calling from the room earlier in the stay they simply stopped answering the phone after moving us to the second room. Overall, it felt like cleanliness and customer service were the last thing this hotel cared about. Very disappointing experience."

"Room was magnicent. Staff was great"