「The front desk person was particularly friendly and helpful. The property surroundings were very Serene and beautiful in the grounds were very well kept.」
「We were in the Malvern area for a family event. Because one of our gatherings was to be dinner at the Inne, we found it convenient to stay at the General Warren Inne. Not that I anticipated poor accommodations, but I was pleasantly surprised by the cozy suite and the kind, courteous staff. Also, the dinner Saturday evening was very good. Again, staff who worked the private room was great. I want to specifically complement a young lady named Andrea. 」
「The $150 charge that I was told would come off when I checked out 4 days later I called and was told 7-10 business days. The desk clerk assumed I used a cash app card, very insulated
The $25 dollar a day parking for an unsecured lot? 」
「I have no complaints from my stay at Sonesta Hotel. Security and safety were good for the downtown area. I have one suggestion, if there’s a group (convention/event) allow other guests to have late check-out without a fee being charged.」
"The lady of the reception was very unfriendly and impolite.
She showed no smile, and even showed her angry face to our 5 yrs old boy, who was just trying to reach the counter.
Very bad experience. Never want to see her again!
And the breakfast was terrible."
