「Unfortunately, the only benefit of this hotel is the price. The staff at the check-in were rude and began running my card before explaining what they were doing. When I asked, they told me it was policy to put a deposit on the card. I explained that, of course, that’s fine, but you should let the customer know what you’re doing before putting any charge on a card. Subsequently, there was a sign hanging that said the deposit was supposed to be in cash.
He was extremely rude and unhelpful. When...
「Unfortunately, the only benefit of this hotel is the price. The staff at the check-in were rude and began running my card before explaining what they were doing. When I asked, they told me it was policy to put a deposit on the card. I explained that, of course, that’s fine, but you should let the customer know what you’re doing before putting any charge on a card. Subsequently, there was a sign hanging that said the deposit was supposed to be in cash.
He was extremely rude and unhelpful. When...
Carla