「Staff was incredibly kind and informative, the lobby was gorgeous and our room was even better in person! Would 10000% rent here again on my next visit! 」
「Really enjoyed our stay at the Kestrel. Its central location made it easy to get to everything we wanted to see in Philadelphia. We walked everywhere but some sites may be too far for others. We especially loved how close it was to Reading Market which quickly became our go-to breakfast and snack spot. Would add that their communications were extremely thorough and that helped things go smoothly. 」
"The lady of the reception was very unfriendly and impolite.
She showed no smile, and even showed her angry face to our 5 yrs old boy, who was just trying to reach the counter.
Very bad experience. Never want to see her again!
And the breakfast was terrible."
"There was no hair dryer in my room, and even after calling the front desk three times, they just told me to check with another desk. In the end, no one brought it to me.
Is it even possible for a hotel nowadays to not have a hair dryer or fail to deliver one?
I am very disappointed."
