4/10 (不満)
Kristina
2025 年 7 月 27 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The staff at check in was great, polite and friendly. We had attempt to order some food at 9:15 on a Saturday night and was told the kitchen was closed. The menu stated it closed at 10. A few hours after check out, we realized some Apple products were left behind. The front desk was rude and accusatory. Insinuating they must be in our small overnight bag. She refused to call housekeeping to ask and only after a lengthy conversation, reluctantly agreed to put point onto our membership, yet refused to do it in front of us. An overall good location and experience was ruined by a rude young lady with zero customer service skills.
Kristina
2025 年 7 月に 1 泊滞在