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Pam Thermal Hotel & Clinic Spa

5.0 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for Pam Thermal Hotel & Clinic Spa

Reception
Front of property
Property grounds
Reception
Indoor pool, outdoor pool, pool umbrellas, sun loungers
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Room service

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
20290, Denizli, Denizli, Karahayit Mah. Fatih Cad. Saglik Sok.

What's nearby

  • Red Travertine of Karahayit - 3 min walk - 0.3 km
  • Hierapolis - 5 min drive - 3.8 km
  • Antique Pool - 8 min drive - 5.3 km
  • Cleopatra Pools - 8 min drive - 5.3 km
  • Pamukkale Thermal Pools - 12 min drive - 5.6 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Pam Thermal Restaurant - ‬1 min walk
  • ‪Vural Steakhouse - ‬3 min walk
  • ‪Sultan Sofrası - ‬6 min walk
  • ‪Kumda Kahve Karahayıt - ‬6 min walk
  • ‪Bezm-I Alem Cafe Restaurant - ‬8 min walk

About this property

Pam Thermal Hotel & Clinic Spa

Luxury family-friendly hotel near Pamukkale Thermal Pools
Consider a stay at Pam Thermal Hotel & Clinic Spa and take advantage of a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a massage, a body wrap, or a body scrub at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Bike rentals, hot springs on site, and an electric car charging station
  • Luggage storage, a 24-hour front desk, and 1 meeting room
  • A banquet hall, a billiards/pool table, and concierge services
Room features
All 234 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with bathtubs and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and electric kettles

Languages

Arabic, English, German, Indonesian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3827

Property is also known as

Pam Thermal Hotel Clinic Spa Pamukkale
Pam Thermal Clinic Spa Pamukkale
Pam Thermal Hotel Clinic Spa Pamukkale
Hotel Pam Thermal Hotel & Clinic Spa Pamukkale
Pamukkale Pam Thermal Hotel & Clinic Spa Hotel
Pam Thermal Hotel & Clinic Spa Pamukkale
Pam Thermal Hotel Clinic Spa
Pam Thermal Clinic Spa
Hotel Pam Thermal Hotel & Clinic Spa
Pam Thermal Clinic Pamukkale
Pam Thermal & Clinic Denizli
Pam Thermal Hotel Clinic Spa
Pam Thermal Hotel & Clinic Spa Hotel
Pam Thermal Hotel & Clinic Spa Denizli
Pam Thermal Hotel & Clinic Spa Hotel Denizli

Frequently asked questions

Does Pam Thermal Hotel & Clinic Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pam Thermal Hotel & Clinic Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pam Thermal Hotel & Clinic Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Pam Thermal Hotel & Clinic Spa?

Check-out is at 11:30 AM.

Where is Pam Thermal Hotel & Clinic Spa located?

This family-friendly Denizli hotel is located in the historical district, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 3 mi (5 km).

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Pam Thermal Hotel & Clinic Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 86 out of 173 reviews
Rating 8 - Good. 50 out of 173 reviews
Rating 6 - Okay. 17 out of 173 reviews
Rating 4 - Poor. 5 out of 173 reviews
Rating 2 - Terrible. 15 out of 173 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay. The hot sulfur pools are amazing. The reception and dining hall are spacious and have a beautiful view of the hot water. The dining staff are also wonderful and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The best in the area. One thing that could be improved is a music at the pool. There could be much softer melodies without loud vocals that would allow guests to enjoy the hotel/clinic even better.
Stayed 1 night in May 2025

10/10 Excellent

Lale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great pool/spa facilities. Overall wonderful stay and would be back again
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thermal pools on site. We had a lovely 2 nights here, wish we could have stayed for longer. Good nutritious food served at breakfast and dinner. Amazing value for the experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property with great pools and service.
Stayed 1 night in Jul 2024

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly good for Holiday

We had a great time with family at Pam Hotel, so many options when it comes to food, salads, and sweets. Rooms were comfortable and the stuff were really friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mud bath and thermal pools, but wish they were open later! Friendly staff and a nice room. Overall great stay :)
Stayed 1 night in Jul 2024

10/10 Excellent

Enkhmurun

Liked: Cleanliness, property conditions & facilities
It was quiet and maintained well property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hot spring is the most worth to enjoy.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays we had this trip to Turkey. I strongly recommend you stay here. The staff are so friendly and helpful
Stayed 2 nights in Jan 2024

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying

Nice place to stay and the hot spring is super. Half board saves us trouble in finding dinner place
Stayed 1 night in Apr 2023

10/10 Excellent

Jawda

Liked: Staff & service, property conditions & facilities
Friendly staff I mean the reception nice hotel nice location
Stayed 1 night in Jul 2022

10/10 Excellent

Alexander

Liked: Staff & service, property conditions & facilities
I very like location and everything was excellent. I want to make reservation for October 2023 but Orbits has no opening
Stayed 1 night in Apr 2023

10/10 Excellent

leilei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellboy is so friendly and helpful!
Stayed 1 night in Sep 2022

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property, the hot springs pools are the main feature and they are great, though dated. The lounge chairs are fairly old and the hot and wet sauna could be updated. The rooms are lovely and clean. The food is very American, do not have lunch or dinner there. It is a tourist town so expect a carnival feel but the site of Hierapolis is beautiful and very close. The Pamukkale travertines are pretty, though they have become so destroyed that there is only one section worth seeing and even that is not as spectacular as expected. The town is very run down, though we did have the best Manti at one of the restaurants that we’ve had so far on this trip. Overall the hotel is a good option considering the condition of many of the others, but keep you expectations low for a 5 star hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. The water was very very hot in the poor. The children can’t stay long time inside. But it’s still good enough for all of us.
Stayed 1 night in Apr 2023

4/10 Poor

Monil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old - Needs Updates

The thermal pool was good, however the rooms are old some with stains. The shower and other services are all out of date. The food was not good.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
so rude staff I have never met before. The rudeness of the staff is ruining the whole picture of the hotel. They tried to charge us dinner again. food under average, poor quality, and very small variety.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Poor Service, No Spa, and Hot Water Issues

The overall experience was disappointing. The service was slow, and parking was a hassle—you’ll likely end up on the street since the dedicated spots are very limited. The biggest issue was the lack of hot water in the room. No action was taken, no offers or compensation were made, and it was only fixed the next day. The spa was by far the worst experience—don’t waste your money. It’s practically nonexistent. On the positive side, the food was decent with a good selection, and the thermal pools were nice. However, keep in mind there is no indoor pool—only an outdoor one. The indoor option is limited to thermal water. The room itself was okay but outdated. I left feedback with the staff, but their response was indifferent—just a simple “we’re sorry” with no effort to address concerns. Wouldn’t return.
Stayed 3 nights in Feb 2025

8/10 Good

Fritz Ulrich

Liked: Amenities
Hübsche Lage.
Stayed 1 night in Jun 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the neighbourhood with the best thermal pools.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Muhammad

Stayed 1 night in Apr 2025

8/10 Good

fan

Liked: Staff & service
Great thermal pool.
Stayed 1 night in Apr 2025