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"This hotel is excellent and good amnesties with great onsen facilities . Denfinitely value for money "

"As a family, we travel A LOT and I can honestly say, this was possibly the best hotel stay we have ever had. The facilities are flawless, the amenities are generous, and the staff is relentlessly helpful and kind. The location couldn’t be more convenient for a one stop ski in/ski out situation. With gear rental and lessons booked from the lower level, it couldn’t be easier to show up and have a wonderful snow holiday. My partner was injured on our last day on the slopes and the staff arranged transport to the hospital and sent a staff member to translate; we can’t thank them enough for making sure our stay was perfect…even when it wasn’t. "

"We were very pleased with the location, and the staff were incredibly kind and helpful everywhere. The building isn’t brand new but it’s well kept and clean. In fact I was expecting something a bit more old fashioned after looking on the Expedia listing. Overall a very nice time with a beautiful view of Lake Toya wherever you go! "

"The front desk staff were all so kind and helpful!! They really made our stay so much more comfortable and also helped us with shipping our luggage to our next location and helping us figuring out bus times to go to kutchan! Will most definitely be back for the amazing staff!!"

"Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!"

"amazing view"

"Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful. "

"We had a fantastic stay at The Chatrium in our 1 bed apartment. The staff were super helpful when needed and the shuttle service to the Gondola and Dot Base was fantastic. The driver took our ski's and poles from us each time securing them on the bus. The bar and restaurants in the hotel were also greaz and convenient. The hotle is located in a perfect position for eating out etc. We had a car and there was free undercover parking that was hassle free. We will def stay here again when we return. "

"We loved the Onsen. "