Find Hotel with a Concierge in Mahwah - Nanuet, NJ

"Shower didn't work, had to wash with sink. Felt homeless."

"The room was cleaned daily and the staff did a great job."

"Room clean a nice just couldn't turn the heat down"

"Everythimg was good"

"Room and common areas were very clean "

"The staff at this hotel were amazing. Staff helped us with whatever was needed. The hotel is well cared for & inviting. The staff at the marketplace were not very accommodating & prices were super high for what was purchased. The room was great & the housekeeping staff provided many things we needed. However, after two of the 4 night stay, we didn’t receive a room cleaning or weren’t asked about it. Weird. The location is exceptional & made traveling the city very convenient. "

"I was not satisfied with my stay! I had better expectations for the hotel and will not book this hotel a second time! Our heater in the room was not working. The staff at the reception were rude and did not make our party feel welcomed! "

"It was a great stay for my family. The room we had was a little small square footage wise for a double room but it still wasnt terrible we enjoyed our stay."

"Very disappointed with the property. Staff members are very rude and didn't show any interest or considerations at all. Had multiple issues with the room. Called maintenance a couple of times and the GM who offered to change the room at least. Very cool property, but unfortunately the type of people that stay there and the staff make it a bad experience."